Are you looking for a job? You have to use your body!
by Robert Ordona, for Yahoo! HotJobs
Savvy job seekers know how important choosing the right words is when we communicate with prospective employers–but what about nonverbal communication?

“You could be saying how great you are,” says image consultant and “Hello Job! How to Psych Up, Suit Up, & Show Up” author Alison Craig, “but your body could be giving your true feelings away.” Mark Bowden, the author of “Winning Body Language” agrees with Craig–and with the highly regarded Mehrabian communication study, which found that if what’s coming out of your mouth doesn’t match what your body is saying, your audience is more likely to believe your body.

Here’s some expert advice on how to effectively let your body do the talking in a job interview:

Making a great entrance to the job interview

Craig and Bowden agree that the interview starts even before you get to the job interview room: “You don’t know who could be in the parking lot with you, looking at you from a window, or standing next to you in the elevator,” says Craig. “Your body should tell anyone who might be watching that you’re confident and calm. It’s not the time to be frantically searching through your portfolio for printouts of your resume.”

Show your good side to he recruiter

Hiring managers often ask receptionists for their take on job seekers who come to the office for interviews, so Bowden suggests letting them observe you without letting on that you know they’re watching. “Sit with your profile to them,” he says. “It makes them feel comfortable, and if they’re comfortable, they’re more likely to form a good impression.”

Craig suggests trying to predict the direction your interviewer will come from, so you can sit facing that direction. It’ll make the greeting more graceful.

Recruiters Look for First impressions

While waiting, don’t hunch your shoulders or tuck your chin into your chest, which will make you seem closed off. Sit with your back straight and your chest open–signs that you’re confident and assertive. “But don’t take this to the extreme,” cautions Bowen. “Elongating your legs or throwing your arm across the back of the chair can make you appear too comfortable, even arrogant.”
Also, says Craig, don’t have so much stuff on your lap that you’re clumsily moving everything aside when you’re called. You want to rise gracefully, without dropping things, so you can smoothly greet the person coming to get you.

Shake it–don’t break it

Job interviews mean handshakes–so what are the secrets to the perfect handshake? The overly aggressive shake (or “death grip,” as Craig calls it) can be as off-putting as the limp handshake, so practice with a friend before the interview to find the right balance.
You’re going to be shaking with your right hand, so prepare by arranging your belongings on your left side. Offer your hand with the palm slightly up so that your interviewer’s hand covers yours. “It’s a sign that you’re giving them status,” says Bowden. And never cover the other person’s hand with the hand you’re not shaking with–it can be interpreted as a sign of domination.

Important steps to the job interview

The walk to the job interview is the perfect time to use body language: “Always follow that person, whether the person is the hiring manager or an assistant, to show you understand the protocol. You’re saying, I’m the job candidate, and you’re the company representative–I follow your lead.’” Bowen adds that you should try to “mirror” that person’s tempo and demeanor. “It shows you can easily fit into the environment.”

Last week I sent one of my hospitality clients the perfect candidate for a Kitchen Manager position that she had available.  This guy had the exact experience that she was looking for, the candidate was excited about the idea of working for my candidate and I sent her the resume.  One hour later I received the response that every recruiter dreads hearing, “I already have that candidate from another recruiter”.   

I called the candidate and asked him why he hadn’t told me that he had another hospitality recruiter submit his resume to the client.  My candidate swore up and down that he hadn’t.  He said that he spoke to someone about a different position but nothing had come of it.  To his knowledge his other recruiter had not sent the client his resume.   I called my client to ask her who the recruiter was and tell her the story my candidate had told me. 

My client said that the recruiter who sent her the resume had a reputation for sending her candidates without the candidates being aware of it and she also said that she would not interview or hire this candidate because then she would have to pay the other recruiter a fee and she doesn’t like the other recruiter.  When I asked her why she works with him then, she said that she feared that he would take her people if she cut him off completely.   My candidate was devastated. 

The recruiting world is ever changing.  People have 100’s of options on how to find a job and some candidates try to use all of them at once.  They post their resume on Monster, CareerBuilder and Hot Jobs.  They apply to every job on Craig’s List that they see.  They use Linked in and Face Book to tell the world that they are unemployed. 

STOP!!!!!!           BREATH!!!!!!!   RELAX!!!!!!

As soon as you put your resume on online for the world to see, you become a commodity similar to coffee, not Starbucks or Dunkin, just coffee.  If you choose to apply to jobs where no company name is listed then you are applying to a database somewhere in the world that will hold, reuse and possibly sell your information.  If you choose to engage with a recruiter who doesn’t tell you the name of the company that they are sending your resume to, RUN.   

The good news is there are people out there who can help you.  Look for a CPC certified hospitality recruiter who has the knowledge and ethics to get you the results that you are looking for.  These recruiters have sworn an oath the keep your information confidential, to follow the laws of the United States of America and to serve your best interests.  To find one in your area, visit www.geckohospitality.com .

After many years in the hsopitality recruiting business, I’ve learned that candidates often lack preparation when facing a career transition or job change.

Here are six simple steps to take before an interview to help you land the job.

1. Prepare Your Story
Throughout your hospitality career, you may pursue different directions. Be prepared to discuss the reasons for which you’re taking your career in a certain direction.

Organize talking points that help you tell your story. It’s important to touch on reasons why you may have left a company without bashing your former co–workers or supervisors. Explain with confidence the reason that you are making or have made a career change.

Remember that a lack of conversation reflects lack of interest. Be prepared to incorporate the storyline of your background into their organizational challenges.

2. Calculate Your Compensation
Know the difference between your needs, your value to the company, and market trends. Your financial needs are of no importance to the hiring manager or the hiring company. They care about your success, but they are not accountable for your financial responsibilities.

Investigate the market trends for the position for which you’re interviewing. The dollar amount is usually defined by what the market will bear for your position. This information can be collected from a variety of websites and market research. Keep in mind that this will also depend on the company’s size, revenues, headcount, geographic location, etc.

The value that you bring to the company is one that only you can define and present to your prospective employer. This will be based upon your demonstrated experience as determined by contributions you’ve made in previous roles. Capture and reflect revenues that you generated, incorporate costs and expenses that you managed, and/or numbers of people or clients that you have supported.

Understand acronyms such as OTE and MBO.

• OTE = On Target Earnings. This is what your total compensation package is, including annual base salary, bonuses etc.
• MBO = Management by Objective. This is typically used to identify a percentage of your annual base and may be paid quarterly or once a year.

3. Articulate Your Value
You need to be able to address the value that you bring to the company. Be prepared to share your skills and accomplishments and discuss how they benefit the company. Articulate these accomplishments in a problem–action–results sequence.

• Problem – This will reflect the specific problem, challenge, or situation that you are faced with. The way you would describe this is in the form of an overview or summary.
• Action – This represents the steps that you took to address the problem, challenge, or situation. Describe the methodology that you followed to drive results and deliverables.
• Results – This is where you define the success or accomplishment of your action. Use this as an opportunity to share how you evaluate the end result.

4. Determine Your Commute Threshold
Estimate how far are you willing to commute to get to work every day. Some candidates will use this threshold to represent miles and some will use it to measure total road time.

5. Determine Your Willingness to Travel
This will usually depend on the position for which you’re applying. Your previous experiences with work travel will be a true indicator to consider. You should also carefully consider the impact that this will have on your family and personal lifestyle.

6. Articulate Your Management Style
Be prepared to share and discuss the environment or culture where you can be the most productive. Are you most effective in a chaotic, fast–paced, high–stressed environment? Do you bring a calming influence in a chaotic setting? Are you detail oriented, driven by reports in a micro–managed structure? Be prepared to describe your typical activity in a normal work day.

If you do your homework well, you will be extraordinarily successful in your job interview. It will become easy for you to open new doors of opportunity toward landing the job of your dreams! Go get ‘em!

In difficult times the employment market is extremely competitive; especially when you are trying to catch the attention of an executive recruiter. These tips will help you get the interview you are looking for regardless if you have been downsized;

• Relevant Experience – if your experience has varied but you have great exposure to what a specific job is looking for HIGHLIGHT that experience or more importantly move it to the first few bullets on your resume.

• Recent Successes – employers want high impact players that make a difference and your success needs to be clearly written on your resume. Briefly describe what you have accomplished and the impact it had on the business.

• Reasons for Changes – Often we see resumes with multiple jobs in a few years or some job seekers that have not been employed for a few months. This has become more common in this market. The assumption is always negative so take that out of the equation by letting potential employers know about those situations on your resume.

• Tailor your Career Highlights or Summary – If you have a Highlights or Summary section on your resume tailor it for the job you are applying for. I have seen people apply to a job and their highlights have little to do with the job that they applied for. This will not open many doors.

• Format – make sure that your resume is easy to read or easy to scan. The odds of your resume being read in its entirety are slim. When resumes are received they are visually scanned and people look for key words, titles and previous employers. People need to see a clear professional document. Resumes with bullet points are much easier to read that those written in paragraphs. Always make sure your font style and size is the consistent throughout.

• Spelling and Grammar – This is obvious but so important. Make sure you spell check your resume and always have someone else proofread your resume.

Remember the purpose of your resume is to get you in front of an executive recruiter and eventually an employer. Your resume does not (and should not) tell everything about you but it needs to tell them why you will be an asset. It should be a clear representation of who you are and what you bring to the table. It will open doors to executive recruiters and then it is up to you to sell yourself

It’s probably one of the most overused phrases in job-hunting, but also one of the most underutilized by job-seekers: dress for success. In job-hunting, first impressions are critical. Remember, you are marketing a product — yourself — to a potential employer, and the first thing the employer sees when greeting you is your attire; thus, you must make every effort to have the proper dress for the type of job you are seeking. Will dressing properly get you the job? Of course not, but it will give you a competitive edge and a positive first impression.
Should you be judged by what you wear? Perhaps not, but the reality is, of course, that you are judged. Throughout the entire job-seeking process employers use short-cuts — heuristics or rules of thumb — to save time. With cover letters, it’s the opening paragraph and a quick scan of your qualifications. With resumes, it is a quick scan of your accomplishments. With the job interview, it’s how you’re dressed that sets the tone of the interview.
How should you dress? Dressing conservatively is always the safest route, but you should also try and do a little investigating of your prospective employer so that what you wear to the interview makes you look as though you fit in with the organization. If you overdress (which is rare but can happen) or underdress (the more likely scenario), the potential employer may feel that you don’t care enough about the job.
How do you find out what is the proper dress for a given job/company/industry? You can call the Human Resources office where you are interviewing and simply ask. Or, you could visit the company’s office to retrieve an application or other company information and observe the attire current employees are wearing — though make sure you are not there on a “casual day” and misinterpret the dress code.
Finally, do you need to run out and spend a lot of money on clothes for interviewing? No, but you should make sure you have at least two professional sets of attire. You’ll need more than that, but depending on your current financial condition, two is enough to get started and you can buy more once you have the job or have more financial resources.
Hints for Dress for Success for Men and Women
Attention to details is crucial, so here are some tips for both men and women. Make sure you have:
• clean and polished conservative dress shoes
• well-groomed hairstyle
• cleaned and trimmed fingernails
• minimal cologne or perfume
• no visible body piercing beyond conservative ear piercings for women
• well-brushed teeth and fresh breath
• no gum, candy, or other objects in your mouth
• minimal jewelry
• no body odor
Finally, check your attire in the rest room just before your interview for a final check of your appearance — to make sure your tie is straight, your hair is combed, etc.

Here is the scenario; you are the restaurant manager on duty and in walks your District Manager and a guy from HR. They have a little small talk with some of the hourly staff and then ask to speak with you in the office.
They ask if you know the company policy about (sexual harassment, inventory control, cash handling) and then describe to you an incident where you are alleged to have violated company policy. There is a short discussion about the incident and then you are told you are being terminated for violation of company policy.

So you get your resume, contact the Gecko Hospitality recruiter and start your interviewing.

The toughest question is: Why are you no longer with your last company?

How you answer that question will determine how successful you will continue in the interview process.

What I usually hear is, there were differences between the District Manager and me, there was no room for upward growth, the company has gone through cultural changes that I wasn’t comfortable with and a bunch of other stories.

I usually listen to those and then ask, what really happened? This is the time when it is important to tell the truth.

I recently placed a manager who had been terminated for violation of company policy regarding fraternization. Of course, that wasn’t what the manager told me, he said “I just wasn’t happy there any more and it was time to move on”.

I got a list of references, and after the first call found out about his termination was for fraternization. I had already sent his resume to a recruiter for a national company, who I have a great working relationship with.

I called the recruiter and let him know what I found out. The recruiter really liked my candidate and decided to continue him in the process. He was then interviewed by a District Manager and was offered the new position.
The District Manager understood that sometimes mistakes happen and he saw a candidate with great potential who made a mistake.

The truth will set you free, be honest with your recruiter and explain your circumstances. We might be able to help you talk about your separation from your last job that still puts your skills in a positive light.

Marty Tarabar

After  6 years of recruiting restaurant managers and 20 + years as a restaurant manager, general Manager and Area Director, I have interviewed over 10,000 people.   What I can honestly tell you is this; It is much easier to get a new job if you are currently employed then if you are unemployed.  Now don’t get me wrong I successfully place unemployed people all the time however if you are currently employed and want to look for a new opportunity without posting your resume all over the job boards, You will get more interviews and be paid a higher salary then if you are not currently working.  The reason is simple, companies want the best managers out there and they often like the challenge of taking a great manager from one of their competitors.  Managers who post their resume on all of the job boards are not a challenge and usually not the best.  If someone put a Honda Accord next to a BMW 3 series and said choose the one you like, 9/10 people would pick the BMW not because it’s a better car but because it’s more expensive and their for harder to acquire.  Honda makes a great car and I have one myself but what I’m saying is be the BMW.  Make yourself more desirable through marketing yourself to the select few.

Managers who are unemployed are unemployed for a reason and usually that reason is they were let go or forced to resign. Sure people quit every day because they need time to interview and want to take a break before starting something new but what I will say is this.  When you are hired to run a business, you are hired to make good sound decisions and quitting a job with no job in your pocket is a reckless and a reflection on your ability to make good sound decisions.  Before you give notice, call me and we can discuss all of your options, you won’t regret it.