Gecko Hospitality, a national recruiting firm dedicated to the restaurant and hospitality industry, is pleased to share the results of its 2011 survey. Over 2500 salaried restaurant and hospitality managers who were placed by Gecko Hospitality, were surveyed and asked a series of questions before beginning employment with their new company. The results not only let corporate hiring managers know why managers are choosing to leave but what factors are influencing their decision. It’s fair to note, management candidates from all sectors within the restaurant industry were included in this survey, consisting of Fine Dining, Casual Theme, Corporate Dining, Fast Casual, and QSR.

While a big push by U.S. congressional leaders in September 2011 led to a firestorm of national press into the potential discrimination by employers against the unemployed, our survey concluded that 18% of the candidates were indeed unemployed at the time they received their job offer. The significance of this number is yet to be determined as this controversial debate is in its infantile stage.

Surprisingly, the salaries offered to fifty-eight percent (58%) of the candidates surveyed who accepted a position with a new company stayed the same while only six percent (6%) of the candidates took a decrease in pay.  Thirty-six percent (36%) of the managers Gecko Hospitality placed received increases in compensation.

The graph below illustrates the various dollar amounts in salary a candidate received with their new employer.

Driven by positive same-store sales and an increasingly optimistic outlook among restaurant operators, the National Restaurant Association’s Restaurant Performance Index (RPI) rose to its highest level in five months.

The RPI, a monthly composite index that tracks the health of and outlook for the U.S. restaurant industry, stood at 100.6 in November, up 0.6 percent from October. In addition, November represented the second time in the last three months that the RPI stood above 100, which signifies expansion of key industry indicators.

“The November increase in the Restaurant Performance Index was fueled by broad-based gains in both the current situation and forward-looking indicators,” says Hudson Riehle, senior vice president of the Research and Knowledge Group for the Association.

“Restaurant operators reported their strongest net positive same-store sales results in more than four years, while customer traffic levels also grew in November. Among the forward-looking indicators, restaurant operators’ outlook for both sales growth and the overall economy rose to their highest levels in seven months.”

The RPI is constructed so that the health of the restaurant industry is measured in relation to a steady-state level of 100. Index values above 100 indicate that key industry indicators are in a period of expansion, and index values below 100 represent a period of contraction for key industry indicators.

The RPI consists of two components, the Current Situation Index and the Expectations Index.

The Current Situation Index, which measures current trends in four industry indicators (same-store sales, traffic, labor, and capital expenditures), stood at 100.2 in November, up 0.8 percent from October’s level of 99.5.

November marked the second time in the last three months that the Current Situation Index stood above 100, which signifies expansion in the current situation indicators.

Restaurant operators reported positive same-store sales for the sixth consecutive month in November. Fifty percent of restaurant operators reported a same-store sales gain between November 2010 and November 2011, while just 28 percent reported a same-store sales decline.

This marked the strongest net positive sales performance since August 2007, when 54 percent of operators reported a sales gain and 29 percent reported lower sales.

Restaurant operators also reported stronger customer traffic levels in November. Forty-one percent of restaurant operators reported higher customer traffic levels between November 2010 and November 2011, while 32 percent of operators reported a traffic decline. In October, 37percent of operators reported higher customer traffic, while 39 percent reported a traffic decline.

Capital spending activity among restaurant operators trended upward in recent months. Forty-six percent of operators said they made a capital expenditure for equipment, expansion, or remodeling during the last three months, the highest level in five months.

The Expectations Index, which measures restaurant operators’ six-month outlook for four industry indicators (same-store sales, employees, capital expenditures, and business conditions), stood at 100.9 in November, up 0.4 percent from October and the third consecutive monthly gain.

November also marked the third consecutive month the Expectations Index stood above 100, which represents a positive outlook among restaurant operators for business conditions in the months ahead.

Restaurant operators are more optimistic about sales growth in the months ahead. Forty-one percent of restaurant operators expect to have higher sales in six months (compared to the same period in the previous year), up from 35 percent who reported similarly last month.

In comparison, just 12 percent of restaurant operators expect their sales volume in six months to be lower than it was during the same period in the previous year, down from 15 percent last month.

Restaurant operators are also somewhat more bullish about the overall economy in the coming months. Twenty-seven percent of restaurant operators said they expect economic conditions to improve in six months, up slightly from 26 percent who reported similarly last month.

In comparison, 16 percent of operators said they expect economic conditions to worsen in the next six months, down from 22 percent who reported similarly last month.

Restaurant operators’ outlook for capital spending remains positive. Forty-seven percent of restaurant operators plan to make a capital expenditure for equipment, expansion, or remodeling in the next six months, essentially unchanged from the levels reported in the previous two months.

The RPI is based on the responses to the National Restaurant Association’s Restaurant Industry Tracking Survey, which is fielded monthly among restaurant operators nationwide on a variety of indicators including sales, traffic, labor, and capital expenditures. The full report is available online.

The RPI is released on the last business day of each month, and more detailed data and analysis can be found on Restaurant TrendMapper (www.restaurant.org/trendmapper), the Association’s subscription-based service that provides detailed analysis of restaurant industry trends.

Industry News | December 30, 2011

Jobless rate drops to 8.6 percent, hiring picks up

By Lucia Mutikani

WASHINGTON (Reuters) – The unemployment rate fell to a 2-1/2 year low of 8.6 percent in November and companies stepped up hiring, further evidence the economic recovery was gaining momentum.

Nonfarm payrolls increased 120,000 last month, the Labor Department said on Friday, in line with economists’ expectations for a gain of 122,000.

The relative strength of the report was also bolstered by revisions to the employment counts for September and October to show 72,000 more jobs created than previously reported.

While part of the decline in the unemployment rate from 9.0 percent in October was due to people leaving the labor force, the household survey from which the jobless rate is derived also showed solid gains in employment

The unemployment rate had been expected to hold at 9 percent. It last dropped by 0.4 percentage point in January.

“The really good news is that employment has grown for four months running — in large steps. There was a solid increase in private employment. Everything there looks steady, but clearly healthy and positive,” said Pierre Ellis, a senior economist at Decision Economics in New York.

However, retail accounted for more than a third all new private sector jobs in November.

U.S. stock index futures added gains after the report, while Treasury debt prices briefly extended losses and interest rate futures held steady. The dollar extended gains versus the yen.

The report is unlikely to take much pressure off President Barack Obama, whose economic stewardship will face the judgment of voters next November. The outlook for the U.S. economy is also being threatened by Europe’s deepening financial crisis.

The report could temper the appetite among some Federal Reserve officials to ease monetary policy further.

In forecasts released earlier this month, the Fed said the jobless rate would likely average 9 percent to 9.1 percent in the fourth quarter. It did not expect it to drop to an 8.5 percent to 8.7 percent range until late next year.

Data ranging from manufacturing to retail sales suggest the growth pace could top 3 percent in the fourth quarter, in contrast to China, where growth is cooling and the euro zone, which many economists believe is already in recession.

While the economy’s growth pace appears to have accelerated from the third quarter’s 2 percent annual rate, unemployment remains too high.

At the same time, U.S. fiscal policy is set to tighten in the new year, even if lawmakers extend a payroll tax cut.

Taken together, some analysts believe the headwinds facing the U.S. economy will lead the Fed to ease monetary policy further by buying more bonds.

“We still have a very long way to go. I would favor the Fed going for a third round of quantitative easing,” said Ryan Sweet, a senior economist at Moody’s Analytics in West Chester, Pennsylvania. “It’s the only powerful tool left, even though it’s losing some of its bang.”

Analysts say the economy needs to create at least 125,000 jobs every month just to keep the unemployment rate steady.

But there are reasons to be cautiously optimistic.

While the government’s survey of employers has shown a still tepid pace of job growth, its separate poll of households that is used to calculate the unemployment rate has shown robust jobs gains for four straight month.

At the same time, a broad measure of unemployment that includes people who want to work but have given up looking for jobs and those working only part time for economic reasons dropped to a 2-1/2 year low of 15.6 percent in November from 16.2 percent in October.

PRIVATE SECTOR SHOULDERS BURDEN

All the increase in nonfarm payrolls in November again came from the private sector, where employment rose 140,000 after increasing 117,000 in October.

Government employment fell by 20,000. Public payrolls have dropped in 10 of the past 11 months as state and local governments have tightened their belts.

Outside of government, job gains were almost across the board, with retail surging 49,800.

Elsewhere, construction payrolls fell 12,000 after losing 15,000 jobs in October. Factory jobs edged up 2,000, with most of the gains coming from automakers.

Health care and social assistance hiring rose 18,700 after adding 30,300 job in October. Temporary hiring — seen as a harbinger for future hiring – increased 22,300 after adding 15,800 jobs last month.

The average work week was unchanged at 34.3 hours, with hourly earnings falling two cents.

Okay, so for the past three years you finally got the courage to take that leap of faith and put your resume out there and go after the job of your dreams. Restaurants are starting to expand once more and you figure ‘now is the time’ (and in my professional opinion your opportunities couldn’t be more plentiful). You do your homework and target the three restaurant companies as your next ‘home away from home’ and after the two to three week courtship, you accept the best offer, throw in your two week notice and take a weeks vacation to get energized for the next chapter of your life. Sound too familiar?

While you’re sipping on your Pina Colada on the warm beaches off of some exotic Caribbean island, now’s the time to start thinking and ask yourself “how do I get to the next level of my career”. Let’s face it; unless you have a crystal ball, that actually works, there is no textbook answer that any professional can offer because every restaurant operation has their own set of rules, culture and beliefs. However, there is one constant variable that is universal no matter what segment of the restaurant or hospitality industry you’re in and that’s people, people, and people. A successful manager knows how to identify, relate and lead multiple groups of people from various backgrounds and genders to a common goal of customer satisfaction. Restaurant professionals need to remember that perception IS reality in the eyes of consumers and your employees play a large role in your success as a manager.

If you’re looking to fast track your restaurant career you may want to consider integrating these 5 tips:

1. Share Your Career Path With Your Company. There’s a saying in business that, “If you don’t promote yourself, nobody else will.” Don’t be reserve and keep your goals to yourself when it comes to your desire to move up the company ladder. Share your goals with your immediate supervisor and ask them if they’re attainable. Get your immediate supervisor to “buy in” to your goals and set reasonable time limits to have them completed. By having this “buy in” with your company, you’re demonstrating that not only can you accomplish the goals set by the company, but those that you have set for yourself.

2. Help As Many People As You Can. People develop relationships with those around them when you offer help. The more people you help in attaining their goals, you’ll find that your goals get a lot easier to accomplish. Why? Not only are you investing in the future to those you assist but karma seems to make its way full circle.

3. Be Consistent. As restaurant managers, we make hundreds of decisions each week that, whether good or bad, decide various outcomes. No one person keeps a mental tally of your impartiality, fairness and consistency than your employees and the professionals you surround yourself. Restaurant operations, as well as its employees, are based around routines because each routine is meant to be consistent. From how an employee is counseled on excessive tardiness to loading the dishwasher, each company sets its standards for each routine that must be followed and employees need to be able to depend on its management staff to be consistent.

4. Hire and Retain Quality Employees. Bottom line, quality employees inspire and motivate others by their example and enthusiasm. Good employees will inspire others directly and indirectly toward higher achievement and those around them feel more confident because of that higher level of competency. As hiring quality employee’s accounts for fifty percent of the equation, keeping those superstars happy account for the other fifty. What managers fail to realize is the smallest gestures mean a lot and don’t cost much to keep employees happy. Notoriety for a job well done in the presence of and surrounded by fellow employees is gratification that employees crave. Employees want attention and recognition and are hungry for any and all types of acknowledgement of their value.

5. Educate and Train Constantly. Continuing to improve your employees to become more educated within additional areas of your restaurant operations so you can be more effective with them is an area that many managers do not take enough advantage. Training not only maximizes overall efficiency of restaurant operations but also encourages a culture of constant progression and learning in a dynamic industry. A quality-training program not only assures that all employees have the tools they need to succeed but reduces the turnover rate, which subsequently increases the ROI for each employee. Your commitment to the art of People Development assures you of a rewarding career within the restaurant and hospitality industry.

As mentioned earlier, there is no one silver bullet that can propel a manager from one level to the next but if you look closely, the restaurant industry revolves around two words; passion and people. If you’ve been in the restaurant business for as very long as I have, the word passion gets thrown around so loosely like rice at a wedding. If you take into account the amount of hours a company demands of its restaurant managers for the salaries being offered, accompanied by the strain this industry places on ones personal life, others would call it extreme lunacy while we in the restaurant industry call it passion. How quickly you rise through the ranks is not determined in the level of passion that you possess but the passion that is bestowed upon, filtered and carried on through your employees.

“Who does she think she is?”

I’m sure that ran across your mind as you read my headline.

“We pay good money to agency recruiters! THEY should be asking the question…How to provide a great service to US!”
Believe me, we think about that all the time. Most of us are consumed by that question! We have attended dozens of motivational seminars, logged multiple webinars, and read countless books on how to provide a great value to our clients.

In spite of our earnest endeavors, however, frustration can develop in the Recruiter/Client relationship. Maybe you consider us over-enthusiastic. Or not enough. Maybe you hear from us every day. Then we disappear. Maybe it seems we aren’t acting with urgency. Maybe we ask “Why?” a little more than you’d like. You don’t want to completely sever the relationship with us, because the next candidate we provide could be your next hire! But we are doing things you consider perplexing.

I believe I can help you with that. I recently surveyed Third Party Contingency Recruiters with multiple agencies, in several markets, and across various disciplines…and I captured their thoughts on relationships with clients. It’s a glimpse into the world of the Agency Recruiter. It is my hope that reading a sampling of their answers below could only strengthen the bond between you and those you choose to work with.

It’s no secret that we Recruiters are handling multiple positions with multiple companies in a given time period. And it’s also no secret that some of our clients get the red carpet treatment, while others don’t. So I asked my Survey Group…”What motivates you to give certain clients 110%?” Surprisingly enough, the answer was *not* “the client who pays the best fee.” Instead…

-A client who views, and treats me as a partner, not a vendor or commodity.
-A client who works with me exclusively or as part of a very limited number of recruiting firms.
-A client who takes the time to get to know my background and qualifications.
-A client who listens to me when I say to them: “Just trust me. Even though this resume is not your ideal profile, I believe you need to interview this person.”
-A client who gives me repeat business…of course when I’ve earned it.
-A client with a consistent message…rather than changing their position regularly.
-A client who continues to communicate as they move our candidates through the interview stages, and provides honest feedback.

So I followed up with this question: How does a client fall into disfavor with you?

-When the client sends out mass emails to a dozen different recruiting firms with their needs list. It signals that I’m just a vendor to these companies, and not a partner in talent acquisition.
-When they only want to communicate via email, and never by phone. This doesn’t permit me to ask relevant questions about their projects and get a ready answer.
-When they take a pass on my candidates and will not explain why. I need this information so that I may redirect my search or narrow my focus.
-When they give me “urgent” job orders. Then they take several weeks to schedule interviews with my candidates. I worked extra hours to respond to this “urgent” need. What changed?
-When they give us a job order, interview our candidates, and decide to fill the position internally. We are willing to accept that our candidates may not have been as good as their internal. However, we also suspect we are being used to “comparison shop.” That’s not fair.
-When the client changes the criteria of the job order so many times, it feels like a moving target.

So then I became even bolder, and asked my Survey Group: “What one thing do you want a client to know…but are a little scared to tell them?”

-Don’t ask us for a discount without a reason. If you want a certain amount, or percentage off my going rate, be willing to agree to an exclusive. Or volume orders.
-We are inclined to give priority to clients who use us frequently and take our work seriously.
-If you ask for a dramatically reduced fee arrangement, and if I agree to it, you will not get the best talent in the market from me. The best candidates will be directed to clients who honor the work I do with a fair rate.
-There’s no reason not to return my messages. I am working for free out here, until I find the right candidate for you. The least you can do is return my calls.

I turned the tables on my Survey Group, by asking them to take some responsibility for client relationships that have gone awry. So I posed this question: “What one thing did you do to a client that you regret?

-Didn’t return their calls/messages quickly enough. They found another recruiter who did.
-Didn’t cover the search adequately, and the client found their candidate on their own.
-Didn’t respond with urgency. I thought I had the exclusive and all the time in the world.
-Didn’t replace candidates who had been eliminated from the search with more candidates. I thought I had my superstars the first time.
-Didn’t check in on my client after submitting four candidates. Just thought he/she could take it from there.
-Tried to read the client’s mind. I should have just called or emailed and asked the question.
-Wasn’t sensitive to the hiring authority’s schedule and demands. I kept calling him in the middle of the day when he was busiest and couldn’t concentrate. I should have asked which time of the day worked best, or set up a standing appointment.

People get fired every day. It’s not often when a Recruiter fires their Client, but it does happen! So I asked my Survey Group, “Have you ever fired a client, and why?”

-I caught my client in a mistruth more than once. I couldn’t trust them after that.
-The client was passing on my candidates. I found out a year later that they were called directly and hired outright.
-The client was looking for ways to avoid paying my invoice. Gave me a lot of excuses.
-The client waited a whole year to pay the invoice. We had to call collections.
-The client didn’t disclose to me that they had already known about my candidate. But they watched me go through the process, scheduling interviews, checking references, negotiating the package, without this disclosure. And in the end, I was told I would not be paid for the placement.
-Never making the hire. The client gave us multiple positions to fill. Lots of talking and talking. But no traction. No results.

I acknowledge that I have shone a light on very real and very raw observations and experiences of a sample group of Third Party Contingency Recruiters. And after reading this, you might be tempted to wave the white flag, retreat to the corporate office, and just do this recruiting thing yourself.

That was not the intention. You just got a rare glimpse into the world of the Agency Recruiter. Now you know how we tick, and how your behavior can affect our results. Therefore, I encourage you to continue to use our services, and remind yourself why you originally engaged us in your recruiting efforts. Your reasons will likely match the answers to my Survey Group’s final question: “What value do we provide our clients?”

-We give our clients their jobs back! When they are not screening, scheduling, checking references, networking, and asking for referrals, they are attending to the rest of their responsibilities. Let us do the footwork!
-During the recession, Human Resource Departments were decimated. But Recruiting real talent cannot stop. View us an extension of your HR Division!
-We provide industry (or market) specialization, and a network to go with it! What may take the client months to place…we might be able to accomplish within weeks.
-Empty positions cost a company money and customer loyalty! Rather than settling for someone that you could find in a short time…use a Recruiter to produce a larger selection of qualified and interested candidates.
-If the client is uncomfortable calling desirable employees from their competitors, reach out to me! I’ll do the calling!
-If the client is at the end of his/her rope…and if they’ve looked everywhere for the perfect candidate…
I might be the solution! I might be aware of the person for which you have been combing the earth!

Listen. Is that your phone not ringing? And after sending out 100 resumes, each of them four pages long, powder puffed, enveloped in coral green and sealed with a wax stamp? Maybe it’s time to take stock of that all-important document, and make sure it’s not stumbling around out there with its figurative foot in its mouth. Here’s 10 kisses of death, classic mistakes made in writing a job resume that have been known to keep phones from ringing.

1) Missing Contact Information

You’d be surprised how many people leave off their phone number on a job resume, or ignore the opportunity to include an email address in the heading. And on that latter point, make sure your email address is stable, long term, and professional sounding. Skip the one you use with your friends, PartyGirl@loadsofun.com, and opt instead for something that won’t raise eyebrows.

2) Too Long

If your job resume is over two pages, you’d better be a world-class CEO with instant name recognition. Then again, if you meet that description, you can get by with a single page, can’t you? Regardless of your real or imagined worth to a company, limit your job resume to two pages max, one page ideally. With regards to all the valuable ‘stuff’ you’re leaving off the job resume, be happy you’ll have something to talk about during the interview.

3) Over The Top Design

Ignore your impulse to write a white-text job resume on black paper, or include a scratch-and-sniff perfume spot on the page. Limit your font selection to one or two. Use the traditional and popular New Times Roman if you prefer lettering with a serif, or consider Arial, Helvetica or Verdana if you want a clean, more modern san serif font. Go easy on the bold and the underlining. And limit your paper selection to white or beige with a weight of 22 or 24 lb. Black type.

4) Misspellings; Poor Grammar

Nothing signals inattention to detail like a misspelled word on a resume. The job resume, the one document on which you intend to present yourself to your ideal company, and you’ve misspelled achievemints. Well, you won’t be adding to your list of achievemints with that company.

5) A Photo on a Job Resume

Never, never, never include a photo on your job resume–unless you’re applying for a job in Germany, or as a fashion model. U.S. companies outside of the modeling industry will trash your resume immediately to avoid any future accusations that they might have discriminated in a hiring decision.

6) Personal Information Not Relevant To The Job

You may be the Friday Night Dart Champion at Willie’s Bar, but leave it off the job resume. Likewise don’t mention your marital status, number of children if any, social security number, height and weight, hobbies, and sports–unless you’re an avid golfer applying to Titleist.

7) Missing Dates, Missing Employment Information

The hiring official doesn’t like to be left guessing how you acquired your superhuman talents, or where you acquired them, or when. If he is left guessing, you’ll be left guessing why you never get a response.

Hard To Read

Long, dense paragraphs are tough slogging. Make use of bulleted points. Don’t crowd your information. Weed out extraneous details and know what employers are looking for–which leads to the next point.

Weasel words are adjectives or action verbs that sound impressive as you’re typing them (extraordinary communication skills, vitally participated in conference XYZ, demonstrated ability to extricate donut from bag with minimal disturbance to icing) but to the trained eye (i.e., the eye of the hiring official) they are indicative of a desperate fellow scrapping the bottom of the barrel for anything positive to say about his time spent at Acme Wingnuts.

BONUS

11) Functional Resume

Many hiring officials have come to associate the functional format with a candidate seeking to hide some aspect of his work history. And for good reason–many are trying to do just that; hiding gaps in their work history, hiding too many jobs in too short of time.

While it can still be an effective resume, know that choosing a functional format will send up a red flag in the eyes of many employers, something your resume will have to overcome from the get go.

Sit in front of laptop. Lie on couch. Eat pickles for lunch. Back to laptop.

Feel sorry for self. Feel sick of self. Tear hair out in frustration. And … back to couch.

If this is your 9-to-5 routine, you’re probably like 14 million other Americans: unemployed. And in addition to the frustration of looking for work, you might find yourself feeling a little lonely.

Sure, you chat with friends online all day. And you may have a family or significant other who comes home in the evening. But good old fashioned, face-to-face contact with another human being before dinner? Kind of rare these days.

In running my unemployment blog, I’ve received plenty of emails from readers. And although many of them were lighthearted in nature, a number of them were quite the opposite. One of the saddest read: “You’re the first person I’ve spoken to in days.”

Unemployment can make a recluse out of even the most social of butterflies. After all, you want to spend as much time as possible looking for work. And where do you look for work? Online. And where do you go online? At home.

But spending too much time alone can be detrimental, not just to your emotional well-being, but to your job search too! Staying connected with the rest of the world is not a luxury. It’s a necessity!

Work from a coffee shop.
Find a coffee shop with WiFi in your neighborhood (even better if it’s free WiFi!). Grab your laptop and go. You may not be striking up conversations with fellow coffee shop patrons, but it’s nice to be in the presence of other human beings. It’s also nice to have a change of scenery; one that doesn’t include Oprah on mute and swag from your previous employer.

Team up with other jobseekers.
Chances are, you know others who are unemployed. Instead of each working alone in your respective homes, why not team up? Agree to meet at someone’s house, and look for jobs together. After all, misery loves company. Not only will you have others to talk to who are in the same situation, you might just find that your jobless friends make good leads. You never know who might know of a job that isn’t quite right for them, but fits you perfectly.

Go to networking events.
Whatever your industry, there are probably relevant networking or trade association events taking place locally. Not only will you keep abreast of changes in your field, you’ll get to rub elbows with living, breathing, hiring members of the work force. We all know that spending hours and hours online every day is not the most efficient way to get hired. The majority of job seekers find work through a contact. You need to get out there and network!

Get a (night) life!
Spending eight dollars on an Apple Martini may be the furthest thing from your mind right now. And rightly so. But maintaining and growing your social network (and we don’t mean Facebook) can be a valuable part of your job search. And you don’t have to spend exorbitant amounts of money (or borrow cash from friends) to go out. Especially right now, there are plenty of extended happy hours and recession specials.

Volunteer
I’ve said this before and I’ll say it again: You can’t spend all day, every day, looking for work. Volunteering a couple of days a week will give you something else to do, a fresh perspective and a chance to spend time with others who share your passion for a cause. And depending on the type of volunteer work you choose, it may even help keep your career on track (and your resumé strong). I know a laid-off writer who started volunteering in the communications department of a non-profit agency. She says it’s keeping her busy, helping her develop her writing skills, and preventing her from sticking her head in an oven. Not bad for a dozen or so hours a week, which would have otherwise been spent obsessively surfing the web.

August 9, 2011 | By Ron Ruggless

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U.S. commercial restaurants closed at a faster rate than new openings, creating a two-year pattern of decline, according to the latest restaurant census released Tuesday by The NPD Group.

The Port Washington, N.Y.-based research firm found U.S. restaurant unit counts declined by 2 percent, or 9,450 restaurants, between April 1, 2010, and March 31, 2011, compared with the same time frame a year earlier.
Independent restaurants comprised most of the decline, with 8,650 closures, NPD said. Chain restaurant unit counts remained relatively stable.
“The decline in independent units is the steepest we’ve seen since NPD began conducting the ‘Spring ReCount’ census in 2001,” said Greg Starzynski, NPD’s director of product development-foodservice. The census is conducted each spring and fall.
“A volatile economy, frugal consumers and a lack of financial backing have made it a difficult business environment for independent restaurants,” Starzynski added.

In the most recent ReCount census, NPD found the total number of restaurants fell to 574,050 from 583,500 in the previous-year period.

However, the NPD CREST study, which tracks consumer usage of commercial and non-commercial foodservice outlets, found that for the year ended May 2011, visits to U.S. restaurants held stable compared with the previous year, when visits were down 3 percent.
The CREST study also found consumer spending at restaurants improved by 2 percent for the year ended May 2011, compared with the same period a year ago, when dollars were down by 1 percent.
According to NPD’s ReCount census, the number of quick-service restaurants declined by 1 percent, or 3,495 units. Full-service restaurant units, which include casual-dining, mid-scale and fine-dining restaurants, fell by 2 percent, or 5,965 units, from the Spring 2010 ReCount census.
By comparison, the total number of domestic restaurants fell about 1 percent, or by 5,551 outlets, to 579,102 locations in NPD’s Fall 2010 ReCount.
And in the Spring 2010 ReCount, the number of restaurants fell by 5,204 units, a 1-percent decline from the total number of eateries recorded a year prior, NPD said.

While unit counts were down through March of this year, NPD said restaurant traffic trends were improving.

By Ruchira Agrawal

The times we live in today are very different from just 10 years ago. Job security and staying in the same career for your entire life are almost a thing of the past. Most people will change careers between 5-7 times in their lifetime according to recent studies.

Why would someone want to change or reinvent their career?
1.Losing enthusiasm for the work – After you spend a number of years working in one field, you begin to feel a loss of connection with your work. This sometimes happens with high-achievers
2.Need for personal fulfillment – Your work just doesn’t feed your soul; it doesn’t bring any fulfillment or satisfaction. You may be good at it but it doesn’t align with who you are. This mostly happens around mid-life for people.
3.Personal aspirations aren’t aligned with work anymore – People grow and change and so do their desires, goals and aspirations. Ten years ago, perhaps something else was important and now your needs have changed. Work can then starts to become a barrier rather than providing fulfillment.
4.Circumstances – Perhaps the industry you were involved is stagnating or even dying. Or you have crossed a certain age and jobs are tough to come by. Circumstances such as these may also put somebody in a position where they think about reinventing their career.

Reinventing your career is really about your personal journey of self-discovery. Whatever your reason for wanting to make a change, the desire to do it must come from within. The desire to take charge of your career and life should be there as well.

Here are 6 important steps to bear in mind that will give you a head start:

An open mind – An open mind–like a blank slate with no pre-conceived notion of what you can or cannot do–serves very well as you look for a career that’s new and different. Explore your options by reading about them and talking to people, try to just absorb everything instead of judging things right away. Don’t be afraid of the “New”. This will help you expand your mindset.

What will I be when I grow up – If you had a childhood dream, something that you always wanted to do and couldn’t, this is a time to connect with it.

Passion, abilities, needs and values – Often running our lives on auto-pilot, we forget what our interests are, and this is a great time to remember them. What really grabs your interest? The best way to reinvent your career is to first discover what you really want to do and then excel in it by becoming good at it. Pay attention to everyday things and events however miniscule they may seem–your answer may be hidden there. Do people come to you for advice automatically? Are you good at organizing things neatly and effectively and love working with people? There could be things you are already doing and enjoying, but you may not have paid attention.

Don’t forget to use your intuition – Your intuition is such a versatile tool and it can be easily used in both personal and professional situations. As you are trying to look for answers, let your instincts guide you.

Applying the same discipline as your corporate job – Once you’ve identified what you would like to do, start learning so you can move into it. Don’t be afraid to take courses or get help from experts in the industry. Speak to those who have already blazed the trail before you.

Fear is not your friend – Once you’ve identified your likely choices, then it’s time to take action. This can be frightening and often makes people freeze and stay in one place. You have to identify your fears – failure, the unknown, and so forth, and realize that they are not realistic. It’s true that there is no guarantee for the future but that shouldn’t stop you from taking forward steps.

Change and reinvention should be an exciting prospect as you are looking towards your bright future.

By Dee Adams

If you’ve ever dreamed about starting your own business, you are not alone. There were almost 9 million self-employed workers in 2010, according to statistics compiled by Challenger, Gray, & Christmas. Each year, a percentage of the workforce trades in their 9-5 jobs for the entrepreneurial life, but some workers start a sideline business to supplement their salaries.

Business startup cuts across all socio-economic groups; from managers, executives, and professionals to blue collar workers. Success stories include:
•A Harvard graduate with a degree in mathematics and economics who left management consulting to pursue her passion for desserts. She started a bakery and Café, and began writing cookbooks.
•A Ph.D. in political science from University of Chicago who opened a motorcycle repair shop. He wrote a book about the value of working with one’s hands.
• A web designer and consultant fired from her job because of her personal blogging. She built a lucrative home-based empire with her mommy blog.
•A firefighter who invented better fire safety equipment for the consumer and industrial marketplace, and created a multimillion-dollar venture.

But, for many other would-be entrepreneurs finding the right startup is challenging.

Many issues may cloud the process, and certain questions asked and answered in the pre-planning stage can pinpoint conflicts and problems, and their solutions.

Here are several important questions:

Do you know how many aptitudes you possess?
Aptitudes are inborn natural talents and should not be confused with acquired skills. Each person has an average of six innate skills, some unused and some hidden.

While a percentage of the population may be able to determine their own aptitudes by self-assessment, most people are not aware of their full potential, according to writer Margaret Broadley. Over a 40 year period, Broadley documented the work of the Johnson O’Connor Research Foundation, a nonprofit organization specializing in the scientific research of human abilities.

What are your least favorite skills?
Create a checklist of work tasks that you dislike and have trouble executing.

What feels more comfortable, introverted or extroverted personality traits?
Make a checklist of your actual patterns of behavior in work and social interactions, not what you believe your traits are.

Note: Some people adapt their personalities in order to fit into social or working situations and may have an opposite personality from the traits that they often exhibit.

What is your motivation for choosing self-employment?
Using a single sentence, describe why you want to be your own boss.

What is your history with money?
Your money history includes your family’s relationship with financial issues, the messages you learned as a child, and your pattern of behavior and attitude toward money as an adult, which may be reflected in your current credit history.

Summarize your answer in two or three short sentences.

Socio-economic factors, like the state of the economy, the ability to borrow money, or to easily relocate have an impact on the number of people who pursue entrepreneurship each year, but many aspiring entrepreneurs ignore national economic trends in pursuit of their dreams. Those who succeed keep their risks low, and instinctively review their personal development homework beforehand.

What other issues are standing in your way?