Downers Grove, Il- Gecko Hospitality is pleased to announce Victoria Epstein as the new Franchise Partner for Gecko Hospitality in the state of Minnesota. Victoria started in the restaurant business at the age of 14 and began managing private restaurants by the age of 21.

Victoria Spent 3 years in QSR opening several restaurants for Donatos Pizza and quickly climbed the ranks to General Manager. After that, she spent the next 5 years with Bertucci’s where she gained experience as a training General Manager and Managing Partner. She then spent time as a General Manager with Ruby Tuesday.

Victoria quickly discovered her ” entrepreneurial spirit” and began investing in real estate.

Victoria’s entrepreneurial spirit, go- getter mentality, along with her love and experience in the business are what make recruiting a perfect fit.

Victoria currently lives in the suburbs of Philadelphia with her husband, Adam, 13 year old daughter, Kayla and 6 year old son, Ryan.

In her spare time she enjoys year round scuba diving, playing golf, and spending time with her family. She also spends time volunteering all over the world in places such as Uganda Africa, Mexico, local needed areas, and teaching 5th and 6th grade girls at her local church.

Gecko Hospitality is very excited with the operations and recuiting experience Victoria brings to the organization and looks forward to several years of success.

Gecko Hospitality is the largest hospitality recruiter in the US. The firm partners with top restaurants, hotels and casinos to help them identify the best management personnel for their properties. Gecko has 37 regional offices and a team of more than 120 hospitality recruiters covering all 50 states and Canada.

Downers Grove, Il- Gecko Hospitality is pleased to announce Scott Radel as the new Franchise Partner for Gecko Hospitality in the state of Ohio. Scott is a native of Ohio and attended grade school thru College in Bowling Green, Ohio.

Shortly after graduation armed with a bachelor degree in Human Resources, Scott moved to Columbus, Ohio and started to work at McDonald’s Corporation. Over the course of the next twenty years, Scott worked in both Restaurant Operations and Human Resources in Ohio and at a National level.

A great opportunity presented itself to Scott at the end of 2002 to join a private high growth restaurant company to design and lead the human resources function. During the next two and half years, Claddagh Irish Pubs grow from 5 locations to 16 across the Midwest, including 6 in Ohio. Hiring over 100 managers during this period, Scott was became skilled at recruitment and worked with Gecko Hospitality as a primary supplement for hiring needs.

Before joining Gecko in 2010, Scott spent 5 years working for a national property management company as the Director of Human Resources for Ohio, Michigan, Kentucky and Indiana. Key to success over the years is the ability to work closely with operations partner to drive business success and reward team members for their efforts. Scott has always enjoyed the youth and spirit of the hospitality industry on the front lines. Excited to bring over thirty years of experience and hands on expertise to Gecko in the Buckeye state; matching needs of companies with career goals of candidates.

Gecko Hospitality is very excited with the operations and recuiting experience Scott brings to the organization and looks forward to several years of success.

About Gecko Hospitality

Gecko Hospitality is the largest hospitality recruiter in the US. The firm partners with top restaurants, hotels and casinos to help them identify the best management personnel for their properties. Gecko has 37 regional offices and a team of more than 120 hospitality recruiters covering all 50 states and Canada.

Hospitality Industry Leader Keeps People In Jobs Despite Economic Downturn

Downers Grove, IL – “We’ve placed thousands  of people in top management jobs in the last two years. There’s no recession at Gecko Hospitality.” Robert Krzak, president of North America’s premier hospitality industry recruiter, is proud of Gecko’s track record in getting people into work. While millions of Americans have lost their jobs in the two year economic downturn, Gecko Hospitality has bucked the trend. “We’ve worked extra hard to make sure that our candidates are paired with top class restaurants, hotels, resorts, clubs and casinos who have been eager to hire them,” says Robert. “It’s a huge achievement, especially with unemployment figures rising in every industry.”

Based in Downers Grove, Illinois, Gecko Hospitality offers the largest selection of hospitality, restaurant, hotel, resort and club management jobs online. “We work with more than 400 of the top employers in the industry,” says Robert, “and more than ever, during the recession, they have relied on us to find them the best, most honest candidates with the highest integrity to join their management teams.”

Finding the right candidate isn’t a problem, thanks to Gecko’s ten year track record in the business, extensive candidate database and team of top class recruiters. “Our candidates know that our contacts with hospitality industry decision makers will put their resumes in front of the right people,” says Robert. “Even better, most of our recruiters began their careers in the hospitality industry, which means we understand and care about what our customers want. Everyone’s happy.”

Robert attributes the company’s success to its unique attitude to the people it works with. “We’re not just another service provider or vendor,” he says. “We have a real passion for the hospitality industry. We partner with industry leading restaurants, hotels, resorts, clubs and casinos to provide them with the management staff they can’t get on their own. We handpick the best, most honest candidates with the highest integrity. We’ve been doing this for ten years, with great results – just ask our clients and candidates!”

To mark its tenth anniversary, Gecko Hospitality is relaunching its recruitment website in February 2010. The new site will feature an improved interface to help match candidates and clients even more successfully.

“With our new site, it will be easier than ever for us to connect hospitality industry leaders with the premium candidates they need,” said Robert Krzak, who founded Gecko Hospitality after running successful restaurant recruiting franchises. “We want to start the next ten years the same way we ended the last – by getting more people into hospitality industry jobs. That’s the reason why we are the largest and most respected hospitality recruiting firm in the US. ”

About Gecko Hospitality

Gecko Hospitality is the largest hospitality recruiter in the US. The firm partners with top restaurants, hotels and casinos to help them identify the best salaried management personnel for their properties. Gecko has 37 regional offices and a team of more than 60 hospitality recruiters covering all 50 states and Canada. For more information, please visit www.geckohospitality.com

In difficult times the employment market is extremely competitive; especially when you are trying to catch the attention of an executive recruiter. These tips will help you get the interview you are looking for regardless if you have been downsized;

• Relevant Experience – if your experience has varied but you have great exposure to what a specific job is looking for HIGHLIGHT that experience or more importantly move it to the first few bullets on your resume.

• Recent Successes – employers want high impact players that make a difference and your success needs to be clearly written on your resume. Briefly describe what you have accomplished and the impact it had on the business.

• Reasons for Changes – Often we see resumes with multiple jobs in a few years or some job seekers that have not been employed for a few months. This has become more common in this market. The assumption is always negative so take that out of the equation by letting potential employers know about those situations on your resume.

• Tailor your Career Highlights or Summary – If you have a Highlights or Summary section on your resume tailor it for the job you are applying for. I have seen people apply to a job and their highlights have little to do with the job that they applied for. This will not open many doors.

• Format – make sure that your resume is easy to read or easy to scan. The odds of your resume being read in its entirety are slim. When resumes are received they are visually scanned and people look for key words, titles and previous employers. People need to see a clear professional document. Resumes with bullet points are much easier to read that those written in paragraphs. Always make sure your font style and size is the consistent throughout.

• Spelling and Grammar – This is obvious but so important. Make sure you spell check your resume and always have someone else proofread your resume.

Remember the purpose of your resume is to get you in front of an executive recruiter and eventually an employer. Your resume does not (and should not) tell everything about you but it needs to tell them why you will be an asset. It should be a clear representation of who you are and what you bring to the table. It will open doors to executive recruiters and then it is up to you to sell yourself

What If Your Interview Is Tomorrow? 

Even if you have less than a day before your job interview, you can outshine the competition with a little preparation. The following four tasks will take you about four hours (plus five minutes) to complete, and you’ll walk into the interview confident you’ll be successful.

Conduct Basic Interview Research

Find out as much as you can about the interview. Call the person who scheduled your appointment and ask:

• Who will you be talking to? Will you meet the manager you’d work for, or will you just talk to HR? What are the interviewer’s expectations?
• What’s the dress code? Dress better than suggested. Most times, it’s best for men to wear a suit and women to wear a professional business outfit. You’d be amazed how many candidates show up looking like they’re going to class, not presenting a professional demeanor.
• Get directions to the office. Plan to leave early. Keep a phone number to call if you get stuck on the bus or in traffic. If you arrive late and stressed, the interview will not go well.
• If you don’t have a detailed job description, ask for one.

That’s a five-minute phone call.

Learn About the Company Online

Do some fast Web research, which will give you something to talk about in addition to the job description. Go to the employer’s Web site, or search the Web for information such as:

• How big is the company in terms of annual sales or employees?
• What does the company say about its products or services?
• What recent news (such as a new product, a press release, an interview with the CEO) can you discuss?
• If the company is public, the boilerplate at the bottom of its press releases will tell you a lot.

Basic research should take you about an hour.

Think of Some Stories

Write down and memorize three achievement stories. Tell about times you’ve really felt proud of an achievement at work or school. These stories demonstrate all those hard-to-measure qualities like judgment, initiative, teamwork or leadership. Wherever possible, quantify what you’ve done, e.g., “increased sales by 20 percent,” “cut customer call waiting time in half,” “streamlined delivery so that most customers had their job done in two days.”

By the way, nonwork achievement stories are good too; if you volunteer for the local food pantry, write down a time you overcame a big challenge or a crisis there.

Achievement stories make you memorable, which is what you want. There’s an exercise in Monster Careers: Interviewing called “Mastering the Freestyle Interview,” which helps you develop these stories into compelling sales points.

Take the time you need — at least three hours on this task.

Pick Your Outfit, and Go to Bed Early

Lay out your interview outfit the night before, get a good night’s rest, and always get an early start. The last thing you want is to arrive at the interview flustered and panicked because you couldn’t find a parking spot

Here is the scenario; you are the restaurant manager on duty and in walks your District Manager and a guy from HR. They have a little small talk with some of the hourly staff and then ask to speak with you in the office.
They ask if you know the company policy about (sexual harassment, inventory control, cash handling) and then describe to you an incident where you are alleged to have violated company policy. There is a short discussion about the incident and then you are told you are being terminated for violation of company policy.

So you get your resume, contact the Gecko Hospitality recruiter and start your interviewing.

The toughest question is: Why are you no longer with your last company?

How you answer that question will determine how successful you will continue in the interview process.

What I usually hear is, there were differences between the District Manager and me, there was no room for upward growth, the company has gone through cultural changes that I wasn’t comfortable with and a bunch of other stories.

I usually listen to those and then ask, what really happened? This is the time when it is important to tell the truth.

I recently placed a manager who had been terminated for violation of company policy regarding fraternization. Of course, that wasn’t what the manager told me, he said “I just wasn’t happy there any more and it was time to move on”.

I got a list of references, and after the first call found out about his termination was for fraternization. I had already sent his resume to a recruiter for a national company, who I have a great working relationship with.

I called the recruiter and let him know what I found out. The recruiter really liked my candidate and decided to continue him in the process. He was then interviewed by a District Manager and was offered the new position.
The District Manager understood that sometimes mistakes happen and he saw a candidate with great potential who made a mistake.

The truth will set you free, be honest with your recruiter and explain your circumstances. We might be able to help you talk about your separation from your last job that still puts your skills in a positive light.

Marty Tarabar

After  6 years of recruiting restaurant managers and 20 + years as a restaurant manager, general Manager and Area Director, I have interviewed over 10,000 people.   What I can honestly tell you is this; It is much easier to get a new job if you are currently employed then if you are unemployed.  Now don’t get me wrong I successfully place unemployed people all the time however if you are currently employed and want to look for a new opportunity without posting your resume all over the job boards, You will get more interviews and be paid a higher salary then if you are not currently working.  The reason is simple, companies want the best managers out there and they often like the challenge of taking a great manager from one of their competitors.  Managers who post their resume on all of the job boards are not a challenge and usually not the best.  If someone put a Honda Accord next to a BMW 3 series and said choose the one you like, 9/10 people would pick the BMW not because it’s a better car but because it’s more expensive and their for harder to acquire.  Honda makes a great car and I have one myself but what I’m saying is be the BMW.  Make yourself more desirable through marketing yourself to the select few.

Managers who are unemployed are unemployed for a reason and usually that reason is they were let go or forced to resign. Sure people quit every day because they need time to interview and want to take a break before starting something new but what I will say is this.  When you are hired to run a business, you are hired to make good sound decisions and quitting a job with no job in your pocket is a reckless and a reflection on your ability to make good sound decisions.  Before you give notice, call me and we can discuss all of your options, you won’t regret it.

When you receive a gift that was unintentional is it more special than if you expected it? I’ve always believed that answer to be true however as a businessman, when you receive a gift from a client that also pays your salary, how special is that?

They say that your employees are a true measure of the integrity of your organization and I’m a true believer that those core qualities start from the top on down. I’ll stop babbling right now and get to the heart of the story. For the past 7 years, Gecko Hospitality holds it’s franchise meetings in different cities throughout the United States every 6 months. In January, 2010, our meeting was held in Orlando, Florida. Right as the flight attendants were ready to signal to everyone to turn off your cell phones for takeoff, I just so happen see my light blinking that I’ve received a new e-mail.

As I disregard the flight attendants request, I opened the message and saw that it’s from the Director Of Recruiting from one of our clients. Susan (our client) got word that our meeting was  being held in Orlando and was inquiring who was taking care of our food and beverage needs for all of the attendees while our meeting was taking place. As I read further, the words “I INSIST” shot out of the email that I should call Susan immediately.

Miller’s Ale House has been a client for the longest time and regardless, it’s very unusual for a client to display such a gesture of generosity. However, I will soon learn that Miller’s Ale House would be different. As I contacted Susan after landing in Orlando, Susan in her energetic but girlish voice tells me that a call has already been made to the restaurant closest to your hotel and you just tell me how many people. I tell her in a very stand offish voice, “Susan, we have over 25 people and are you sure you want us taking those seats?” After all it was the BCS Championship Game that night!! Without hesitation, Susan says “consider it done and one of my managers will be there to take care of you.” I was truly blown away.

Needless to say, our entire group was blown away that a client would extent this much generosity on what would be a great revenue day for a restaurant with the BCS Championship Game on that night. Not only was the food, drink and service top notch, but a member of the executive team drove in to meet and greet us to make sure everything was okay. All I could think is if a company such as Miller’s Ale House treats its vendors this way then being an employee has to be incredible. After speaking to not just to the management team at the restaurant as well as several of the  hourly employees, they confirmed my notion that Miller’s Ale House is a class act and they treat everyone like they are part of the family!

I want to send out a big thank you to the staff of the Miller’s Ale House in Orlando Florida and especially Susan and Kim who oversee the management recruiting selection process for this growing organization. You are true ambassadors of your organization and to the word “HOSPITALITY”

Any candidate looking to join a company that treats their people like gold, do not hesitate because this company practices what it preaches.

One of the most important tools in a job seeker’s arsenal — and possibly the one that is treated most casually by the job seeker — is the resume. How well could a carpenter perform with a broken hammer, or a surgeon with a faulty instrument? Likewise, landing the job that’s right for you will be far more difficult without a powerful, accurately targeted marketing tool.

Crafting an effective resume requires stepping back, making objective assessments of oneself, being organized, and writing well.

Where to Start

Before sitting down to write your resume, it is best to have a clear plan. As a result, it will be helpful to consider the following:

Find your direction

As you would for any journey, decide where you want to go. The more specific you can make this decision, the better. If you have been a widget-maker all your life and you wish to continue in this field, the decision is simple; if you want to switch to making thingamajigs, you will need to dig a little deeper and possibly do some in-depth personal assessments.

Once you have decided upon a goal, you have a resume target. This will guide you in selecting the details that match (as closely as possible) the requirements of the type of position you seek.

Uncover your qualifications and accomplishments

Identify the information you will be using including work history, education and/or training, certifications, accomplishments, strengths, etc. Keep in mind that your accomplishments and strengths help ensure you stand out from other candidates with similar skills; therefore, it is essential to draw out those most relevant to the position you are targeting so that you may showcase them in your summary and work history.

Many people, surprisingly enough, have difficulty recognizing their strengths and completely overlook some of the best accomplishments they have to offer. The trick to uncovering these key points involves looking at what you do (and/or have done) from the employer’s point of view: How have your actions benefited the organization?

Everyone has accomplishments, yet often we are unaware of them. If you are particularly proud of something you have done, it is probably an accomplishment. Also, it can help to think in terms of challenge / action / result: What challenge existed? What action did you take? What was the result? If you can quantify the results — by using percentages, dollar amounts, or time frames, for instance — you will give your resume more authority and “punch” when an employer reviews it.

Consider the visual elements

Determine the design of your resume. If you generally submit a resume utilizing 8-point font and quarter-inch margins on all sides (a mistake often made by those who believe in the one-page myth), objectively assess the entire document. Will it stand out in a stack of resumes? Will your skills, strengths, and goals be quickly and easily identified?

White space can be used to your advantage. In fact, if you are at a mid-career level, a two-page resume is most common; and executives or those at highly experienced levels may find a two- or three-page resume is appropriate (depending upon your history and goals).

The idea is that you need not be concerned about keeping your resume to one page. It is more important that you present your most relevant qualifications and strengths in a clear and concise manner that maximizes the impact.

As You Craft…

Now that you have a plan, the next step involves crafting the resume; it is important to keep these fundamental strategies in mind:

The 15-second review

Employers are likely to spend only about 10-20 seconds on the initial pass. Your objective is to capture his/her attention while encouraging a more in-depth reading. This can be a valuable guide when deciding what to include in the summary and what to eliminate: Will it have enough impact to pass this rule?

The basic elements of an effective resume will include:

• A clean, visually appealing appearance that invites tired eyes to read.
• A dynamic and powerful summary of qualifications that targets the position requirements.
• Accomplishments emphasized in the initial summary and/or work history.
• Keywords and phrases appropriately placed throughout the document.
• A strong, well-written work history that highlights the last 10-15 years; earlier positions may be included in condensed fashion unless the skills are particularly relevant to your current goals.
• A section highlighting education, professional development (workshops, seminars, or other training that relates to your job goal), and other relevant certifications, publications, etc.
• Depending on your level, field, and goals, a table or list of specific technical skills may prove beneficial.

Summary of qualifications

Think of this as the “headline” to the “advertisement” that will “sell” you to the employer. Select your top skills, abilities, and strengths while ensuring they pertain directly to the type of job you are pursuing.

While it is critical to align your qualifications with the type of positions you are pursuing, quality of the writing is important, too. Write concisely, and write well. Keep in mind that while the language should be strong, sentence fragments are standard practice for resumes; however, cover letters need to be complete sentences (i.e., in first-person narrative form).

Work history

If you have a resume that details every job you have held beginning in high school, it will be a relief to know you may be able to eliminate them and free up a great deal of space for important information. You want to include information that demonstrates your strengths and illustrates your track record utilizing skills relevant to your job target. Positions you have held during the last 10-15 years are considered the most important unless you are a Senior Executive and you need to show a more complete career track. Sometimes earlier positions can be included in a block of additional experience.

It is important to be concise and pointed. Back up the statements made in the summary of qualifications with information that demonstrates how you used your skills and how they benefited your previous employers. Here, too, it is vital to remember your target, choosing and arranging information so that it will highlight your most relevant abilities and background.

Education and Training

An overview of your education is typically reserved for the end of the document; however, if it directly relates to your job target, you may place it early in the resume following the opening skill summary. This can be especially helpful if, for instance, you have a degree in widget making even though your work history has been largely in thingamajigs.

Give brief information that includes the level (e.g., associates, bachelors, etc.), kind (e.g., arts, science, etc.), and area (i.e. major and/or concentration) of degree(s) that you possess as well as the awarding institution and location.

If you have attended seminars include these. If you have obtained certifications in your chosen field, or ones that show you could easily secure any required certifications, list them either before or after the continuing-education portion of this block. The relative importance of the certifications will determine their position; for instance, a technical certification will be more important for a job involving information technology than one involving hospitality services.

Finally — A Resume that Gets Noticed!

You are just about done, and you should have a much stronger resume document. Just a few additional points to consider:

• Personal information — age, marital status, health, religion, and ethnicity should not be listed when seeking positions within the US. (When pursuing jobs in other countries — particularly with non-US employers — various personal data is often included, depending upon the country.)
• References are rarely included because they are submitted at a later stage in the process when mutual interest has been established between you and the employer.
• Often, particularly for a job you really want or need, there is no substitute for having a resume professionally prepared. Just knowing that writing specialists — who are highly trained and keep up with industry and job trends, and innovations in resume preparation — are preparing a powerful document for you can be a big boost of confidence, which allows you to wow interviewers. And you can’t put a price on that.

Either way you do it, think positive and be confident as you enter your job search!

Resume Strategies for New Graduates

Emphasize skills gained through experience and studies to fully develop a powerful, qualitative resume.

An effective resume captures an employer’s interest within the first 15 seconds. Typically, a new graduate’s most relevant skills are gained through academic study. However, unless a candidate’s education is in a highly sought after area, competing with more experienced candidates may prove challenging—especially if one does not have related work experience. Thus, a well-designed resume with a qualitative (versus quantitative) focus will immediately pique interest and maximize the marketing potential of your recent education, practicum, internships, etc.

Rarely will the title of a program or degree fully convey the full breadth of one’s skill set. A carefully designed resume—through strategic presentation of key program elements and your personal areas of focus—will quickly demonstrate to an employer the skills you bring to the table; this in turn allows you to stand out from other candidates. An Academic Skill Conversion™ resume leverages your hands-on classroom, project, lab, and internship activities as they pertain to your current career goals. And if you have related work and volunteer experience, it can be used to add further value to your overall presentation.

Also, it is not uncommon for new graduates to underestimate the strength of transferable skills gained through work that is unrelated to the degree. For example, you may have held service-oriented positions in the retail or hospitality industries. In these instances, it can be advantageous to show professional strengths that demonstrate aptitude in customer service, administration, or general operations. This is achieved by developing a well-targeted qualifications profile.

In addition to an effective qualifications profile, you can present specific details of projects in the experience section that follows your profile and education. If you have work, volunteer or internship experience, it would be listed here, in reverse chronological order. Ultimately, the key to a successful job search will be largely determined by the power of your presentation. You’ve worked hard to earn your degree, and now it is time to have your degree work for you.