Job Title: Vice President of Operations – QSR & Fast Casual Dining

Location: Remote- Waco, TX

Salary: $130K - $165K ++

Job Summary:

We are seeking an accomplished Vice President of Operations to lead and optimize operational strategy, performance, and support systems across a QSR and fast casual dining franchise network. This senior leader will drive growth, profitability, and operational excellence by ensuring consistency, efficiency, and high-quality guest experiences across 75-100 locations. The role involves building strong franchisee relationships, overseeing field operations leadership, and collaborating with cross-functional teams to execute strategic initiatives. This is a high-impact opportunity for a results-driven leader who can inspire teams, deliver exceptional performance, and foster mutually beneficial franchisor-franchisee partnerships.

What You’ll Get (Benefits):

• Competitive Pay plus quarterly contingent bonus plans – Your talent and hard work won’t go unnoticed.
• Health & Wellness Coverage – HSA, medical, dental, vision, disability, and life insurance plans to keep you and your family feeling your best.
• 401(k) Match – Helping you invest in your future (and putting more back in your wallet)
• Career Growth – We’re growing fast, and we love to promote from within.
• And More Good Stuff – Because working with us should feel rewarding every day.

What You’ll Do (Responsibilities):

• Build and lead a high-performance operations team, including Directors of Franchise Operations and Business Consultants, to drive sales, franchisee profitability, and guest satisfaction.
• Set and achieve strategic goals, manage operating standards, and ensure brand consistency across all locations.
• Develop market plans and oversee new store openings, remodels, and operational rollouts.
• Lead food safety, compliance, and operational excellence initiatives to maintain the highest standards.
• Foster franchisee success through training, operational guidance, and best-in-class support.
• Collaborate with Marketing, Development, Supply Chain, and Technology teams to execute initiatives that enhance growth and efficiency.
• Oversee budget development, performance reviews, and operational audits to ensure financial and experiential targets are exceeded.
• Build and maintain strong, mutually beneficial franchisor-franchisee relationships.

What You’ll Bring (Requirements):

• 8+ years of experience in Senior restaurant operations leadership, preferably in QSR or fast casual dining.
• Proven operational results, business acumen, and ability to drive transformation.
• Strong strategic planning, execution, and change management skills.
• Excellent financial, analytical, verbal, and written communication skills.
• Demonstrated success in developing talent and building leadership bench strength.
• Ability to manage multiple priorities in a fast-paced, multi-unit environment.
• Passion for teaching, mentoring, and fostering operational excellence.

Ready to Get Started?

Apply today by sending your resume to jay@geckohospitality.com and join a team that’s making a big impact—one location at a time.