7 Things to Remember After a Rough Day of Working With Customers

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Most hospitality workers have a love/hate relationship with their customers. Our clients are the reason we’re there, but they can also make the job difficult. When something goes wrong with a guest’s meal, room or another amenity, it can sometimes make the job harder – but, dealing with these problems is just part of the… Read more »

Important Reminders When Recruiting Millennials

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The Bureau of Labor Statistics says most workers average about four years in a job. That is unless the employee is a millennial. According to the latest statistics, millennials stay in jobs for less than three years, marking them as having the potential to hold 15 to 20 jobs by the time they retire. What… Read more »

Is It Worth It to Be Bilingual in the Hospitality Industry?

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Make no mistake; if you bring more than one language as a job skill to the hospitality industry, it will make you more marketable. U.S. News & World Report says you can expect to receive 10 to 15 percent more pay if you know more than one language. This fact holds true whether the job… Read more »

Gecko Hospitality Named One of Forbes Best Professional Recruiting Firms

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Some things are just worth doing. At Gecko Hospitality, we believe in matching the best talent with top employers in the service industry. This year we were recognized for our outstanding efforts by Forbes, who named us to their list of America’s 250 best professional recruiting firms in the nation. This is the second year… Read more »

Are Millennials Job Hopping?

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We decided to tackle some of the stereotypes associated with the millennial generation, which is the population between 22 and 37 years old. It’s likely you’ve heard that this generation is immature, technology-obsessed, self-centered, and job hoppers. But is this assumption true or a myth? If it’s true, could the job-hopping be less about self-centeredness… Read more »

7 Reasons Working in the Service Industry Will Prepare You for Long Term Success

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Working in the hospitality industry is not only a solid career that can provide you with an attractive paycheck, it can also teach you many skills that you can apply in life. But for the non-career-tracked hospitality worker, having a job in this industry, even for a short time, can prepare you to succeed in… Read more »

What to Look For When Hiring Someone With Excellent Customer Service Skills

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The most crucial skill for anyone in the hospitality industry is the ability to be hospitable. This is another way of saying they have excellent customer service skills. Anyone in the hospitality field will tell you dealing with customers take high-level skills that not everyone has or wants to learn. These skills are particularly important… Read more »

What Does My Sous Chef Career Look Like?

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Popular television shows like Top Chef and Master Chef have glorified the cool factor in restaurant work. The chef and their team conduct “art” and “put their heart on the plate” in what seems like an exciting and passionate work environment. Head chefs are like great military leaders, barking out orders to their scrambling restaurant… Read more »

4 Interview Red Flags When Hiring Hospitality Executives

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Anyone can look good on paper. That’s why hiring managers conduct the interview process to help discern any candidate red flags the resume might have hidden. This is especially important in the hospitality industry, where employees come in direct contact with your customers. Choosing the wrong person could negatively affect your ability to keep the… Read more »

Survey Finds Hospitality Industry Salary Increases for Women Outpace Men for Third Year Running

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FORT MYERS, FLA. (PRWEB) MARCH 18, 2019 Gecko Hospitality, North America’s premiere recruiting firm that connects top talent and companies within the hospitality and restaurant industries, released its fourth annual Hospitality Management Salary Survey Report. “Every year, we uncover trends that surprise us,” said Robert Krzak, President, Gecko Hospitality. “This is the most comprehensive salary survey… Read more »