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Any management candidate will tell you that it is hard enough to survive the job interview process without making blunders which can alter the meaning or intent of the message you are trying to convey. The problem is that there are many single words that are easily misunderstood, or create a personal perception in the… Read more »

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As the leading social networking site for professionals, LinkedIn is the perfect platform to promote yourself and seek employment opportunities. Hiring managers and recruiters search the site regularly for promising job candidates, and the networking possibilities can lead to newly opened doors you may not otherwise encounter. Getting discovered on LinkedIn starts with taking the… Read more »

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There are two reasons why it is important for a hospitality management candidate to focus on the end of a cover letter, and manager’s resume. By the time most management candidates reach the end of their resume they lose focus. This section seems like the least important part of the resume. This section also seems… Read more »

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In any industry, striving for customer loyalty is central. And earning that loyalty depends strongly on the customer experience. For hotels, resorts and other businesses in the hospitality sector, delivering exceptional customer experiences is essential to earning repeat patronage, personal referrals and word-of-mouth marketing. Retaining customers is generally easier and more cost-effective than winning new… Read more »

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The job interview is the most frustrating for a hospitality candidate. The hospitality management candidate is faced with one infuriating road block after another when they prepare for a job interview. Let’s take the housekeeping directory. They need to dress to impress for the job interview. By the time they are in a suit and… Read more »

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You’ll probably experience all sorts of relationships with people at work. Some drive your creativity or productivity, some become genuine friendships, and some may be less than pleasant. But it’s important to learn to work with everyone around you, and the relationship with your boss is undoubtedly one of the most significant. It’s just a… Read more »

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There are dozens of articles online that help managers in their job hunting journey and writing a resume. Gecko Hospitality has entire sections on career development and career coaching to help their candidates and recruits build a more effective team. But more important, mangers need to cover several different sections of their resumes to prevent… Read more »

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Blockchain is a term that’s thrown around a lot these days, usually in articles about how this new technology is poised to revolutionize a particular industry. Well, here’s another one. Blockchain technology offers great potential to improve transparency, security, trust, convenience, and operations in the hospitality and travel industries, to the benefit of hotels and… Read more »