Immigration Compliance in the Hospitality Industry

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Recruiters handle most management hiring in the hospitality industry. Trying to find your next hospitality job without a recruiter can leave you in danger of a career crash. Derek Brenner, the acting director for Homeland Security Investigations at Immigration and Customs Enforcement (ICE), recently stated: “This year, … you’re going to see more and more… Read more »

Hospitality Recruiter Round Table – Job Interview Mistakes

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  We recently had a very enlightening round table discussion between our restaurant recruiters. After the restaurant.org released their new facts about the restaurant industry and the influx of genZ workers into the hospitality industry,  it was important to take a look at how this impacts job interviews, and recruiters’’ expectations. What is most important,… Read more »

Management Candidate Behaviors that Derail Job Interviews

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The job interview professional has been trained to identify the management candidate with personality disorders. Unfortunately, many behaviors may make a qualified management candidate appear like they have a personality disorder. A personality will never change. A behavior can change. If you understand a little about how human resources trains job interviews to prevent bad… Read more »

Identifying Destructive Personalities in the Job Interview

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Qualified management candidates are always looking for the right job, and it doesn’t matter what type of manager you are on the list below, there is a perfect job for you.  This article is designed to help management candidates who are applying for jobs. There are mistakes that you may make in a job interview… Read more »

Hospitality Management Recruiters and Job Interview

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The hospitality industry doesn’t operate in the same manner that other industries do. Hospitality management skills differ from those in other industries. This industry operates 100% on repeat business. If customers are not happy then the restaurant or hotel does not thrive.  This has given birth to a new type of manager, the customer-centric manager…. Read more »

Types of Management Job Interviews

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The higher you move up in management the more varied the job interview process will be. When you are looking for an entry level job the focus will be on your communication skills, attitude, education, and priorities. Traditional Job Interview This type of interview looks at your basic skills. Can you get along with people?… Read more »

Three Ways to Get Extra Tips This Holiday Season

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Tipping is an important way to supplement the income of hospitality industry workers. From the hotel concierge, housekeeping, and bellman, to the valet and restaurant server, tipping is an accepted and important part of the service industry. Each of these roles requires a certain amount of hustle, as well as strong customer service and attention… Read more »

10 Steps To Successful Behavior Job Interview Questions

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Past behavior is the most accurate predictor of future performance. This is the premise of the behavior job interview.  If you are a mid level manager or higher you’ve been subject to a behavior interview. It has been around since the 1970s, but surprisingly few managers are able to successfully maneuver this part of the… Read more »

Use the STAR Job Interview Response Technique

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STAR Behavior Job Interview- Situation, Task, Action, Result. This strategy is designed to help candidates successfully manage the behavior job interview. Competency-focused questions start with specific phrases such as “Tell about a time when…” and “Share an example where…”. This is the one part of a job interview where you are expected to pre-formulate your… Read more »

4 Tips for Dealing With a Difficult Boss

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Eventually, most employees encounter a difficult boss. In fact, half of all adults have quit a job to get away from a superior to improve their quality of life. “Difficult” can mean many things: a micromanager, hothead, poor communicator, someone with lousy interpersonal skills, someone unconstructively or excessively critical, someone who openly shows favoritism, someone… Read more »