General Manager

Luxury Residential Resort

We are seeking an experienced and dynamic General Manager to lead the operations of a luxury residential resort in Kamuela, HI. This is an exciting opportunity to oversee a premier property, ensuring exceptional guest experiences, operational excellence, and strong homeowner relations. If you are a passionate leader with a proven track record in luxury hospitality, we encourage you to apply for this position in Kamuela, HI.

Title of Position: General Manager

Compensation: $120k to $130k with a potential bonus of 20% of base salary

Job Responsibilities:

The General Manager is responsible for overseeing all aspects of resort operations, including guest services, maintenance, and association management. This role ensures the property meets the highest standards of service excellence while achieving financial and operational goals. The General Manager will work closely with the Board of Directors to develop and execute strategic plans, manage the homeowner's association in compliance with bylaws and management contracts, and lead the rental program to maximize revenue and guest satisfaction. Additionally, the General Manager will recruit, develop, and retain a high-performing leadership team, oversee capital projects, and foster a culture of care and service dedication.

Benefits:

• Competitive Starting Salary
• Medical, Dental, and Vision Insurance
• Paid Time Off (Up to 24 days)
• Bonus Program
• 401(k) Retirement Savings Plan with Company Match
• Paid Parental Leave
• Employee Assistance Program
• Complimentary and Discounted Room Nights at Partner Properties
• Access to Discounts from Leading Travel, Entertainment, and Retail Brands

Qualifications:

• A minimum of 2 years of experience as an Assistant General Manager or Director of Operations at a resort, hotel, or condominium property
• At least 1 year of experience working with association management
• Valid Hawaii Driver's License with an acceptable driving record
• Proficiency in financial management, including reading and interpreting financial statements
• Strong computer skills (Excel, PowerPoint, Outlook, and property management software)
• Exceptional organizational and leadership skills with the ability to manage multiple priorities
• Proven ability to foster a team-oriented atmosphere and deliver outstanding service experiences
• Availability to work flexible hours as needed

This position is ideal for a resourceful and self-motivated leader who excels in guest, homeowner, and team relations while driving operational success. Don't miss this opportunity to lead a luxury residential resort in Kamuela, HI!