Assistant General Manager

Location: San Diego CA (Hillcrest area)

Employment Type: Full time

Comp: $68,000-78,000

About the Concept

We are a high energy, chef driven brunch restaurant known for bold flavors, responsibly sourced ingredients, and a fun, welcoming atmosphere. Our team is built around genuine hospitality, community connection, and creating an experience that feels bright, inclusive, and memorable for every guest.

This concept operates with strong daytime volume and a lively weekend brunch rush. The environment is upbeat, guest facing, and team focused, making it a great fit for leaders who love mornings, thrive in a fast paced setting, and enjoy building culture.

Position Summary

The Assistant General Manager is the second in command for front of house leadership and plays a key role in ensuring service excellence, team development, and operational consistency. This is a hands on role that supports daily and weekly restaurant operations including planning, training, coaching, scheduling, cost controls, and guest satisfaction.

The ideal candidate leads by example, supports the team during peak shifts, and balances hospitality with strong operational execution.

What We Offer

• No late nights, home by dinner time

• Weekly pay and competitive hourly compensation

• Medical, dental, vision, pet, and accident insurance options

• Employer paid short term disability and life insurance

• 401k and Roth 401k plans

• Affordable telehealth program

• 120 hours of vacation time accrued annually

• 40 hours of paid sick time annually

• 4 paid holidays, closed Thanksgiving and Christmas Day

• 8 hours of paid community volunteer time

• Free employee meals

• Growth and advancement opportunities

• Team outings, community involvement, and a fun culture

Key Responsibilities

Guest Experience and Service Leadership

• Ensure every guest receives friendly, responsive, and welcoming service

• Lead the floor during peak volume to drive speed, accuracy, and hospitality

• Handle guest concerns professionally and ensure service recovery

• Maintain a fun, energetic, and positive guest atmosphere

Team Leadership and Development

• Serve as a role model across front of house positions

• Support training, coaching, and development of hourly team members

• Assist with building future leaders through consistent feedback and mentorship

• Maintain accountability with fair and consistent corrective action when needed

Operations and Standards

• Ensure food and beverage are prepared and served to brand standards

• Maintain cleanliness, organization, and sanitation throughout the restaurant

• Support scheduling, shift planning, and operational checklists

• Complete reports, forms, reviews, and schedules accurately and on time

Cash Handling and Controls

• Follow all cash handling, reconciliation, and reporting procedures

• Support operational controls related to receipts, deposits, and documentation

Inventory and Cost Management

• Assist with beverage ordering, receiving, inventory, and cost control

• Help monitor expenses and support profitability while protecting the guest experience

Compliance and Safety

• Follow all local, state, and federal labor, health, and safety requirements

• Help ensure a safe work environment for both guests and team members

Qualifications

• Must be 21 years of age and authorized to work in the United States

• 2 or more years of restaurant experience in an hourly or leadership role

• Strong food, beverage, and service knowledge

• Able to operate a POS system and handle basic math and cash procedures

• Able to stand for extended periods up to 10 hours

• Able to lift up to 50 pounds and perform physical restaurant tasks

• Comfortable working 45 to 55 hours per week

• Required certifications must be obtained prior to employment based on local requirements

Ideal Candidate Profile

• Positive, energetic, and guest focused

• Strong leader who leads from the floor

• Enjoys coaching and developing teams

• Calm and consistent under pressure

• Values culture, community, and hospitality