Join a world-renowned leader in luxury hospitality as our next Multi-Outlet Food and Beverage Manager—a rare opportunity to shape the culinary landscape of a prestigious, full-service resort casino. This highly visible management position is reserved for seasoned professionals who have demonstrated their expertise in orchestrating exceptional guest experiences across multiple dining concepts, from signature fine dining to vibrant casual outlets. You will have the unique platform to influence the resort’s reputation for excellence, elevating standards and driving both guest satisfaction and financial success through your strategic vision and operational acumen. As the architect of memorable dining journeys, your leadership will inspire teams, delight discerning clientele, and support the property’s position at the pinnacle of luxury hospitality.

Responsibilities

• Lead the operations of multiple food and beverage outlets, ensuring seamless service and consistency in quality standards.
• Monitor daily business functions, addressing any operational challenges promptly and effectively.
• Collaborate with outlet chefs, service managers, and other department heads to ensure cohesive operations.
• Curate and maintain exceptional guest dining experiences, imbued with personalized service touches that reflect the resort’s luxury standards.
• Actively review guest feedback and implement immediate corrective actions as needed to exceed satisfaction metrics.
• Directly oversee and inspire a diverse team of culinary and front-of-house professionals, fostering a culture of excellence and continuous growth.
• Provide mentorship, coaching, and training programs to enhance skill development and career progression across all levels.
• Prepare and manage outlet budgets, implementing cost-control strategies without compromising quality.
• Monitor sales, expenses, and profit margins, taking strategic action to achieve or exceed financial targets.
• Ensure all outlets comply with resort policies, health and safety regulations, and local food service standards.
• Uphold meticulous cleanliness, sanitation, and workplace safety efforts.
• Stay ahead of industry trends to cultivate fresh, innovative ideas for menus, promotions, and service enhancements.
• Drive collaboration with marketing and events teams to execute strategic F&B campaigns aligned with guest desires.

Qualifications

• Proven success in a multi-outlet F&B management role within a luxury or high-volume hospitality environment (minimum of 5 years required).
• Solid understanding of food and beverage operations, including culinary principles, service techniques, and beverage programs.
• Bachelor’s degree in hospitality, Business Management, or a related field (preferred but not required).
• Skilled in providing decisive leadership while fostering collaboration and inclusivity across diverse teams.
• Exceptional communication skills, with the ability to articulate vision and motivate teams to exceed expectations.
• Expertise in operational planning, financial management, and problem-solving in fast-paced luxury settings.
• Tech-savvy, with experience using Point-of-Sale (POS) systems, inventory management software, and analytics tools.
• An unwavering commitment to luxury service standards, attention to detail, and guest satisfaction.
• Flexibility to work evening, weekend, and holiday schedules as needed in a 24/7 resort environment.

Benefits

• Competitive base salary plus a performance-based bonus program
• Comprehensive medical, dental, and vision insurance
• Flexible spending account options
• Group life, AD&D, and voluntary life insurance.
• Short- and long-term disability coverage
• 401(k) retirement plan with matching contributions
• Employee assistance program
• Tuition reimbursement opportunities
• Paid holidays.
• Discounts on a wide range of services and products
• Relocation assistance provided.