Director of Administration – Fast Casual Franchise Group

Position Overview

A rapidly expanding fast casual restaurant franchise group with over 30 restaurants across multiple states is seeking a highly skilled Director of Administration to join its leadership team. This role is critical to building and optimizing the administrative foundation that supports operations, growth, and long-term success. The Director of Administration will oversee daily administrative functions, streamline processes, and ensure compliance while supporting company leadership and franchise operations.

Compensation & Work Arrangements

• Salary range: $95,000 – $105,000
• Benefits package included
• Work setting: In-office strongly preferred; hybrid or remote arrangements may be considered with travel to the corporate office as needed
• Potential relocation to Georgia within 1–2 years may be discussed as the company expands operations

Key Responsibilities

• Oversee day-to-day administrative operations, including HR processes, payroll coordination, facilities, and office management
• Develop, implement, and maintain policies, procedures, and systems that improve efficiency and scalability
• Ensure compliance with company policies and applicable local, state, and federal regulations
• Support department heads and franchise operations with administrative needs and resource allocation
• Manage vendor negotiations, contract administration, and service agreements
• Partner with HR to assist with recruitment, onboarding, employee engagement, and training logistics
• Provide timely and accurate reporting of KPIs, administrative metrics, and strategic projects to senior leadership
• Identify opportunities for continuous improvement and lead initiatives that enhance organizational performance

Qualifications

• Bachelor’s degree in Business Administration, Management, or related field (or equivalent experience)
• 5+ years of experience in administration, operations, or office management; franchise, hospitality, or restaurant industry background strongly preferred
• Experience supporting multi-state restaurant operations and understanding of HR and employment law compliance across different states is a plus
• Strong organizational, problem-solving, and project management skills
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels
• Proficiency with Microsoft Office Suite, Google Workspace, and other business software tools
• Ability to thrive in a fast-paced, growth-oriented environment and manage multiple priorities

Career Progression

• Stage 1: Director of Administration (Current Role) – Build strong systems, ensure compliance, optimize vendor relationships, and streamline daily operations.
• Stage 2: Expanded Leadership (1–2 Years) – Lead cross-functional projects, manage budgets, and build a scalable admin team.
• Stage 3: Senior Director of Administration (2–4 Years) – Shape long-term administrative strategy, lead a full department, and influence company culture and scalability initiatives.

This is an excellent opportunity to join a fast-growing franchise group and play a pivotal role in building the administrative backbone that drives future success.