Director / VP of Operations — Growing Fuel & Convenience Store Brand (Upstate NY)

Be part of something big!

Join a fast-growing fuel & retail brand that’s redefining the modern travel experience.

We’re on a mission to develop 40+ mini travel centers across Upstate New York over the next decade — combining the best in fuel, convenience and quick-service dining. We’re looking for a results-driven Director/VP of Operations to lead our convenience store and fuel operations division with strategic vision, operational excellence, and a passion for growth.

About the Role

As our Director/VP of Operations, you’ll be the driving force behind our multi-site development expansion throughout Upstate NY — ensuring every location operates with excellence, consistency, and heart. You’ll lead a growing operations team, establish scalable systems, and shape the customer experience that defines our brand. This is a hands-on, strategic leadership role for someone who knows the ins and outs of fuel retail, convenience store operations, and QSR management.

What You’ll Do

• Lead Growth: Play a key role in overseeing operational infrastructure to support our Upstate NY sites — from launch playbooks to ongoing performance management.
• Drive Excellence: Develop and enforce operational standards across fuel and retail units, ensuring best-in-class efficiency and customer satisfaction.
• Empower Teams: Recruit, train, and inspire location managers and field leaders to deliver consistent, high-performing results.
• Optimize Operations: Manage P&L, streamline processes, and maximize margins through smart merchandising, supply chain partnerships, and technology.
• Strategic Execution: Partner with executive leadership on market expansion, site design, and strategic initiatives.

What We’re Looking For

• Proven multi-unit leadership experience in fuel retail and convenience store operations (3-5+ years preferred). Travel Center Management Experience a BIG Plus!
• A hands-on boots on the ground leadership style with the ability to mentor, motivate, and develop future leaders.
• Proven track record in budgeting, P&L management, strategic execution and scaling operations
• Strong background in team development and performance management.
• Deep understanding of fuel supply, retail merchandising, and QSR operations.
• Excellent communication and analytical skills with a data-driven approach to decision-making.
• Professional, approachable, and adaptable — thrives in a fast-moving, growth-oriented environment.
• Passion for exceptional guest service and maintaining the highest brand standards.
• A leader who thrives in fast growth environments and knows how to maintain quality at scale.

Why Join Us?

• Ground-floor opportunity to help shape a rapidly expanding brand.
• Very attractive compensation package including Competitive salary and monthly bonus program.
• Additional Bonus for each new store opening
• Car allowance, EZpass and gas card
• Comprehensive Benefits plan including Medical/Dental/Vision/Life Insurance/401k & more!
• Long-term growth potential as the company expands regionally.
• Collaborative, forward-thinking leadership team that values innovation and operational excellence.

Ready to lead the charge in expanding Upstate New York’s great travel stop brand?

Apply now and help us deliver an exceptional experience — one stop at a time.