General Manager

San Diego, CA

Full Time, On Site

Compensation: $35.00 to $37.00 per hour +++

Benefits

Employee Discounts

Store Discounts

Paid Training

Flexible Scheduling

Career Advancement Opportunities

Paid Working Interview

About the Opportunity

A growing licensed coffee and café operation is seeking an experienced General Manager to lead a high-volume location in San Diego.

This role is ideal for a hospitality driven leader who enjoys building teams, developing future leaders, and creating an exceptional guest experience. The General Manager will oversee all aspects of store operations while maintaining strong financial performance, operational excellence, and a positive team culture.

The ideal candidate has a passion for coffee, guest service, and people development, along with the ability to lead a fast-paced operation while maintaining high standards.

Position Overview

The General Manager is responsible for the overall success of the store, including team leadership, operational execution, financial performance, guest satisfaction, staffing, inventory management, and community engagement.

This leader will create a culture focused on accountability, service, and development while ensuring the store consistently delivers an exceptional customer experience.

Key Responsibilities

Leadership & Team Development

Recruit, hire, train, and develop high-performing team members

Build a positive and inclusive workplace culture

Coach and mentor team members to achieve personal and professional growth

Conduct performance evaluations and provide ongoing feedback

Recognize and celebrate team accomplishments

Create a leadership pipeline for future growth

Operations Management

Oversee all daily store operations

Ensure operational standards, product quality, and cleanliness are consistently maintained

Manage opening, closing, and shift execution procedures

Maintain compliance with company policies, food safety standards, and operational procedures

Provide real-time coaching and support during peak business periods

Financial Performance

Monitor sales performance and key business metrics

Manage labor costs, scheduling, and staffing levels

Oversee inventory management and product ordering

Minimize waste and maximize operational efficiency

Analyze reports and identify opportunities for improvement

Drive store profitability through strong operational execution

Guest Experience

Create a customer-first culture focused on hospitality and service

Build strong relationships with guests and the local community

Address guest concerns professionally and efficiently

Ensure every guest receives a welcoming and memorable experience

Support initiatives that drive customer loyalty and repeat business

Compliance & Safety

Ensure compliance with wage and hour laws and labor regulations

Maintain food safety, sanitation, and workplace safety standards

Protect company assets through strong operational controls

Create a safe and secure environment for guests and team members

Ideal Candidate Profile

Restaurant, coffee, café, or retail management experience required

Previous Starbucks experience strongly preferred

Strong leadership and team development skills

Experience managing labor, inventory, scheduling, and financial performance

Passion for hospitality and guest service

Strong communication and coaching abilities

Ability to thrive in a fast-paced, high-volume environment

Strong problem-solving and decision-making skills

Flexible schedule including mornings, evenings, weekends, and holidays

Why This Opportunity Stands Out

This is an excellent opportunity for an experienced hospitality leader to take ownership of a high-volume licensed coffee operation while building a strong team and creating an exceptional guest experience. The role offers meaningful leadership responsibility, career advancement opportunities, and the ability to make a lasting impact on both team culture and business performance.