Dining Operations Manager

San Diego, CA

Compensation: $5,858 to $5,988 per month

Benefits

Medical, Dental, and Vision Insurance

University Retirement Contribution

Paid Time Off

Ten Paid Holidays

Professional Development & Tuition Opportunities

Access to On-Campus Fitness Centers

Advancement Opportunities

Employee Discounts

Complimentary Shift Meals

Uniform Provided

Minimal Late Night Hours

About the Opportunity

We are seeking an experienced Dining Operations Manager to oversee the daily operations of a high-volume retail dining and marketplace environment. This leadership role is responsible for delivering an exceptional guest experience while driving operational excellence, financial performance, team development, food safety, and merchandising.

The ideal candidate is a hands-on hospitality leader who thrives in a fast-paced environment, enjoys developing people, and has a passion for retail food service operations.

Position Overview

The Dining Operations Manager is responsible for leading a seven-day-a-week dining operation that includes grab-and-go offerings, fresh food, grocery items, beverages, and retail merchandise. This position oversees daily operations, staffing, inventory management, financial performance, merchandising, and customer satisfaction while ensuring a clean, safe, and welcoming environment.

Key Responsibilities

Operations Leadership

Lead all daily dining and retail operations

Maintain exceptional standards for guest service, food quality, cleanliness, and presentation

Oversee scheduling, staffing, and daily operational execution

Support promotional initiatives and seasonal merchandising

Ensure facilities, equipment, and dining areas remain clean, organized, and fully operational

Financial Management

Manage budgets, inventory, purchasing, and labor costs

Monitor financial performance and identify opportunities to improve profitability

Analyze operational reports and implement corrective action plans

Maintain strong inventory controls and minimize waste

Team Leadership

Recruit, hire, train, coach, and develop team members

Conduct performance evaluations and provide ongoing feedback

Create a positive culture focused on teamwork, accountability, and hospitality

Develop future leaders through coaching and mentoring

Merchandising & Guest Experience

Maintain attractive retail displays and promotional signage

Ensure products remain fresh, fully stocked, and visually appealing

Respond professionally to guest concerns and resolve issues quickly

Partner with vendors to maximize product selection and value

Food Safety & Compliance

Maintain the highest food safety and sanitation standards

Ensure compliance with health department regulations and company policies

Monitor temperature logs, cleaning schedules, and operational audits

Maintain a safe working environment for both guests and team members

Qualifications

Bachelor's degree in Business, Hospitality, Food Service Management, or a related field preferred

Equivalent leadership experience may be considered

Minimum four years of food service or retail management experience

Minimum three years of leadership experience

Experience managing high-volume retail food service operations

Strong financial acumen with inventory, labor, and cost control experience

Knowledge of merchandising, purchasing, and operational systems

Excellent leadership, communication, and organizational skills

Food Service Manager Certification required

Ability to work a flexible schedule, including occasional evenings, weekends, and special events

Why This Opportunity Stands Out

This is an outstanding opportunity for a hospitality professional looking to join a nationally recognized dining program known for innovation, quality, and guest service. You'll have the opportunity to lead a dynamic operation, develop a talented team, and make a meaningful impact while enjoying excellent benefits, career development, and long-term growth opportunities.