Café General Manager

Seattle-Tacoma International Airport (SEA)

$85,000 Annual Salary (Negotiable) + Full Benefits + Excellent Bonus Program (Up to $15,000 in bonuses)

Join a Hospitality Group with 41 Years of Success

We are seeking an experienced and energetic Café General Manager to lead operations in a fast-paced airport environment. This is an exciting opportunity to join a well-established hospitality company that has been serving travelers and delivering exceptional guest experiences for over 41 years.

The ideal candidate thrives in high-volume operations, leads from the front, and is passionate about developing teams, driving results, and creating memorable customer experiences. If you excel in a dynamic, fast-paced setting and enjoy leading successful teams, we'd love to hear from you.

Position Overview

The Café General Manager is responsible for overseeing all daily operations, including team leadership, guest satisfaction, financial performance, food safety compliance, and operational excellence. This role requires a hands-on leader who can build a strong team culture while delivering an outstanding experience for every guest.

Key Responsibilities

• Lead and manage all café operations in a high-volume airport setting
• Foster a positive, hospitality-focused culture centered on exceptional guest service
• Recruit, hire, train, coach, and develop team members
• Manage schedules, labor costs, and productivity to meet operational goals
• Drive sales and profitability through strong operational execution
• Monitor inventory levels and control food, beverage, and supply costs
• Ensure compliance with all food safety, sanitation, and health regulations
• Maintain company standards for cleanliness, organization, and operational excellence
• Resolve guest concerns professionally and effectively
• Analyze performance metrics and implement improvements as needed
• Promote a safe and positive work environment for all team members

Qualifications

• 2+ years of restaurant, café, coffee shop, or hospitality management experience
• Proven success leading teams in a fast-paced, high-volume environment
• Strong leadership, communication, and coaching skills
• Experience managing labor, inventory, and operating costs
• Ability to multitask and make decisions under pressure
• Passion for hospitality and delivering exceptional guest experiences
• Must be at least 18 years of age
• Legally authorized to work in the United States
• Ability to pass any required airport background screening

Compensation & Benefits

• $85,000 annual salary (negotiable based on experience)
• Outstanding bonus program
• Medical, dental, and vision insurance
• Paid time off and holidays
• Career growth and advancement opportunities
• Stable, long-standing organization with over four decades of success
• Fast-paced and rewarding airport environment



Ideal Candidate

We're looking for a manager who enjoys being on the floor, leading by example, and motivating a team during busy service periods. The right candidate will be comfortable working in a high-energy, fast-paced airport environment, have a passion for hospitality, and possess the leadership skills needed to deliver exceptional results consistently.