General Manager – Full-Service Casual Restaurant

Location: Capital Region, NY

Compensation: $65,000 – $85,000+ Base Salary + Performance Bonus

Schedule: Full-Time (Approx. 45–50 hours/week)

About Us

We are a well-loved, community-rooted casual American restaurant in the Capital Region, known for hearty comfort food, pub-style fare, cold drinks, and a warm, laid-back atmosphere. Think family dinner out, game day fun, or a private, catered event this neighborhood gem is a community favorite.

The Role

We are looking for a seasoned, hands-on General Manager to keep what we love about our restaurant and grow in a few key aeas.

This is a true working-manager role. You won’t be stuck in an office—you’ll be on the dining room floor, in the kitchen, and in the weeds alongside your team. If you are a servant-leader who earns respect by rolling up your sleeves, maintaining high standards, and genuinely caring about your staff and guests, this role was built for you.

What You’ll Do

• Lead Floor & Kitchen Operations: Oversee daily FOH and BOH execution to ensure consistent food quality, fast ticket times, and seamless service.
• Provide Hands-On BOH Support: Maintain a strong presence in the kitchen, offering direct oversight and stepping in to run the line during peak rushes when needed.
• Build & Mentor the Team: Recruit, train, and coach staff to foster a supportive, high-accountability culture where people are proud to work.
• Own the Guest Experience: Be the welcoming face of the restaurant, building genuine rapport with guests to turn first-timers into regulars.
• Drive Profitability (P&L): Manage the bottom line through smart, fair staff scheduling, tight labor controls, and strategic food and beverage ordering (including meat and produce) with an eye on cost and quality.
• Expand Catering & Events: Grow off-premise revenue by building relationships with local offices and corporate clients, while helping plan and execute outdoor special events.

What We’re Looking For

• Experience: 3–5+ years of full-service casual restaurant management experience (independent, corporate, or a mix of both).
• Kitchen Confidence: Proven ability to manage BOH operations and jump on the line comfortably—this is a must.
• Business Acumen: Solid track record of managing P&Ls, inventory, food/liquor ordering, and labor budgets.
• People-First Leadership: A natural coach who leads with warmth, clear communication, and accountability.
• Growth Mindset: Experience in—or a strong appetite for—building local catering sales and community events.
• Local Presence: Currently living in the Capital Region of New York or open to a daily commute.

Compensation & Perks

• $65,000 – $85,000 Base Salary: Commensurate with experience, with flexibility to go above range for an exceptional candidate.
• Performance Bonus Plan: Lucrative bonus structure tied to operational and financial goals.
• Enhanced Base Pay: Our salary range is intentionally structured higher to account for the absence of a traditional corporate benefits package.
• Career Impact: The autonomy to put your stamp on a staple neighborhood restaurant with real room to grow the business—and your career.

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