Diversity matters. Having a bias towards any type of person creates homogeny in the workplace that can stifle creativity. This is true for any industry, including hospitality, where having a diverse team helps companies understand the needs of a diverse client base. In the restaurant industry, gender bias can be an issue. Male bartenders dominate,… Read more »
The Bureau of Labor Statistics says most workers average about four years in a job. That is unless the employee is a millennial. According to the latest statistics, millennials stay in jobs for less than three years, marking them as having the potential to hold 15 to 20 jobs by the time they retire. What… Read more »
Anyone can look good on paper. That’s why hiring managers conduct the interview process to help discern any candidate red flags the resume might have hidden. This is especially important in the hospitality industry, where employees come in direct contact with your customers. Choosing the wrong person could negatively affect your ability to keep the… Read more »
We know how challenging the current recruiting environment is in every industry, not just hospitality. Challenging times require that we dig a little deeper and look for new processes to revitalize “business as usual.” In the case of recruiting, it’s highly possible the methods you’re using to source candidates aren’t working anymore. This means it’s… Read more »
We’re just one month into 2019 and the U.S. unemployment rate is still a big disappointment to recruiters everywhere. That’s because we’re at a 49-year low of just 3.9 percent. That means it’s slim pickings for human resource teams hunting for candidates for the hospitality industry. But we do have some good news to share…. Read more »
If you are a recruiter or HR manager, you’ve already experienced the effects of low unemployment. At the end of November 2018, the unemployment rate in the U.S. was 3.7 percent. That means pretty much everyone that wanted to work had at least one job to go to. It’s challenging enough to recruit into the… Read more »
Diversity in the workplace still matters. This is especially true in the ultra-competitive world of restaurant food service. Having a crew of employees that encompasses a wide array of people means your customers will feel welcome, no matter their ethnicity. Offering a multilingual menu and making subtle shifts to accommodate culture can help attract a… Read more »
Plus, our experts weigh in on what to do when you’re ghosted by a candidate Ghosting interviews is as old as the recruiting process itself. For years, candidates have chosen to not show up to interviews without any communication – it’s only now that we apply a term that’s been more typically used in the… Read more »
There are two reasons why it is important for a hospitality management candidate to focus on the end of a cover letter, and manager’s resume. By the time most management candidates reach the end of their resume they lose focus. This section seems like the least important part of the resume. This section also seems… Read more »
Does it seem like every great management candidate is snatched up faster than you can say “you’re hired”? Or worse, you’re not finding management candidates at all? In “Practical Tips to Hiring in a Candidate’s Market,” we explore ways to help you think differently about your hiring process so you not only source great candidates,… Read more »