Restaurant Corporate Trainer | Fast Casual Restaurant Group
Location: New York New York
Salary: $0 - $0
Posted Date: 07.07.2025
Employment Type: Permanent
Job ID: 22017419
Job Description
Restaurant Corporate Trainer – New York, NY
A rapidly growing fast-casual restaurant group based in New York City is seeking an experienced and enthusiastic Corporate Trainer to lead training initiatives across multiple locations. This role is key to ensuring consistent operational standards, brand integrity, and team readiness as the company continues to expand.
Key Responsibilities:
- Develop, implement, and continuously improve training programs for front- and back-of-house team members across all units
- Facilitate onboarding and training for new hires, including managers, to ensure alignment with brand standards, food safety protocols, and operational procedures
- Conduct in-store training sessions and workshops focused on customer service, food preparation, health and safety, and systems use
- Collaborate with operations, HR, and leadership teams to identify training needs and performance gaps
- Create training materials such as manuals, videos, SOPs, and checklists that support learning and operational consistency
- Travel regularly to new and existing restaurant locations to provide hands-on support during openings and team development initiatives
- Monitor and evaluate training effectiveness through performance assessments, feedback, and follow-up coaching
- Ensure compliance with all regulatory and company training requirements, including food safety certifications and labor standards
- Serve as a brand ambassador, reinforcing company culture and values through every interaction
Qualifications:
- 3+ years of experience in restaurant training, operations management, or multi-unit leadership in a fast-casual or QSR environment
- Proven ability to develop and deliver training programs for hourly staff and management
- Strong understanding of FOH/BOH operations, food safety, and guest service standards
- Excellent communication, presentation, and interpersonal skills
- Highly organized with the ability to manage multiple projects across locations
- Proficiency with training platforms, LMS tools, and Microsoft Office Suite
- Willingness to travel frequently within the New York Metro area and beyond as needed
This role is ideal for a passionate trainer and operations professional who thrives on developing people, driving consistency, and supporting a fast-growing hospitality brand.
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