JOIN A GREAT TEAM!

We are seeking a dynamic and experienced Restaurant Manager in Grand Rapids, MI to oversee the daily operations of our sports bar. We have 2 locations, amazing food, and a outstanding staff. As the Restaurant Manager, you will ensure exceptional customer service, a seamless dining experience, and the overall success of the bar and restaurant operations. You will be responsible for managing staff, inventory, customer satisfaction, and ensuring the establishment runs smoothly in a fast-paced and energetic environment.

Key Responsibilities:

• Operational Oversight: Manage the daily operations of the sports bar, ensuring smooth and efficient service.
• Staff Management: Hire, train, and supervise staff including servers, bartenders, cooks, and support staff. Ensure proper staffing levels and foster a positive and productive work environment.
• Customer Service Excellence: Ensure an exceptional customer experience by addressing any concerns or complaints promptly and professionally. Create a welcoming and energetic atmosphere for guests.
• Inventory Management: Monitor and maintain inventory levels, order supplies, and ensure stock is organized and maintained. Control waste and prevent theft.
• Financial Management: Manage budgets, costs, and financial performance. Prepare and track sales, manage profit margins, and ensure cost-effective practices.
• Compliance: Ensure that all food safety, health regulations, and alcohol laws are adhered to. Conduct regular safety and cleanliness audits.
• Event Coordination: Coordinate sports events, special promotions, and themed nights to increase customer engagement and traffic.
• Marketing & Promotions: Work with the marketing team to promote specials, events, and seasonal offers. Utilize social media and other platforms to drive business.
• Reporting & Communication: Maintain regular communication with the ownership and corporate team, providing updates on performance, issues, and opportunities for improvement.

Qualifications:

• Proven experience in restaurant management, preferably in a sports bar or high-volume environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.
• Solid understanding of restaurant operations, including inventory, budgeting, and financial performance.
• Knowledge of food and beverage offerings, with a passion for sports culture.
• Availability to work nights, weekends, and holidays as needed.
• Proficient in POS systems and Microsoft Office Suite.
• ServSafe certification or equivalent food safety training (preferred).