Assistant General Manager

Full-Time | Fast-Casual Café & Beverage Concept | Little Italy – San Diego, CA

A popular neighborhood café in the heart of Little Italy is looking for a hands-on Assistant General Manager to help lead daily operations and deliver memorable guest experiences. Known for its creative menu, specialty coffee, and vibrant community vibe, this café is part of a growing hospitality group focused on quality, hospitality, and team development.

Position Highlights:

• Starting at $21/hr plus great tips
• Health insurance options
• Paid training
• Employee food and beverage discounts
• Opportunities for growth as new locations open

The Role:

The Assistant General Manager supports all aspects of day-to-day operations. This includes team leadership, customer service, inventory management, and upholding service and cleanliness standards. The role reports to the General Manager and serves as a key leader on-site.

Key Responsibilities:

• Lead and support café staff including baristas, servers, and support team
• Create a warm, welcoming atmosphere for all guests
• Respond to customer feedback and resolve service issues professionally
• Oversee daily inventory levels and assist with ordering
• Ensure consistent food and beverage presentation
• Support training of new and existing team members
• Maintain accurate cash handling, POS reporting, and end-of-day paperwork
• Assist in developing local promotions and community events
• Act as Manager-on-Duty when General Manager is off-site

Qualifications:

• 1+ year of leadership experience in a café, fast-casual, or restaurant environment
• Strong customer service skills and ability to lead by example
• Comfortable using POS systems and basic reporting tools
• Food safety certification (ServSafe or RBS) required or must be obtained within 30 days
• Able to work weekends and holidays as needed
• Passion for food, coffee, and community

Schedule:

• Full-time, on-site
• 8-hour shifts with a mix of mornings, evenings, and weekends