POSITION OVERVIEW

The Director of Workforce Planning is responsible for leading the organization’s workforce strategies as well as creating and maintaining an effective labor management culture throughout the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Operational leader for the implementation, education, and ongoing maintenance and improvements to UKG’s Virtual Roster module
• Partner with operators to develop and maintain appropriate metrics and standards for each position at the property and ensure accuracy and relevancy of said metrics and
• Prepare thoughtful and timely analysis of labor management techniques, including establishing performance metrics, scheduling, deployment, and appropriate staffing levels
• Responsible for leading operators through workforce planning for the annual budget and monthly forecast exercises and compiling final projections and recommendations in partnership with the Director, FP&A and Chief Strategy Officer
• Maintain a robust enterprise-wide reporting package which tracks forecast accuracy, analyzes business trends, and evaluates departmental performance
• Serve as a non-voting member and liaison to the Compensation Committee, providing the committee with analysis of financial and operational impacts of agenda items and relevant input as needed
• Lead labor analysis of new business initiatives as they arise, evaluating potential improvements to processes, procedures, and practices which maximize revenue, provide service enhancements to guests, and/or reduce redundant or unnecessary work
• Serve as liaison to the Executive Team by providing regular updates on labor management performance and providing ad-hoc analysis and presentation to the team as requested
• Analyze and identify improvement opportunities then implement process mapping and solutions within departments
• Lead automation workstreams in support areas and create efficiencies where tasks are currently manual
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.