General Manager – Entertainment, and Park Facility (San Marcos, Texas)

Salary: $55K - $62K + Bonus

Housing- Provided

Position Overview

We are seeking a dynamic and experienced General Manager to lead our entertainment complex and park facility in beautiful San Marcos, Texas. This position has a competitive salary range of $55,000 to $62,000 annually, and includes on-site housing as part of the compensation package. The ideal candidate will bring strong leadership skills, operational expertise, and passion for guest satisfaction, while playing a pivotal role in our success.

Key Responsibilities

The General Manager will oversee all aspects of daily operations, ensuring the facility provides exceptional experiences for guests and fosters a strong connection to the local community.

Responsibilities include:

Leadership & Management

• Direct and support department heads, including front desk, repair and maintenance, entertainment, and park staff, to meet organizational goals.
• Create a positive, team-oriented work culture through consistent communication and motivation.
• Conduct regular staff meetings and training sessions to maintain high operational standards.
• Recruit, train, and mentor staff to ensure service excellence and professional growth.

Operational Excellence

• Oversee all facility, entertainment, and park operations to ensure efficiency, guest satisfaction, and financial performance.
• Develop and implement standard operating procedures to streamline operations and elevate service delivery.
• Manage budgets, control expenses, and optimize revenue streams across hospitality and park services.
• Ensure compliance with health, safety, and legal regulations at all times.

Guest Experience

• Foster a customer-centric environment by addressing guest feedback quickly and effectively to ensure satisfaction and repeat visits.
• Monitor guest reviews and implement changes to improve service quality.
• Implement initiatives that attract new patrons and enhance guest loyalty.

Community Engagement

• Build and maintain relationships with local businesses, vendors, and community organizations to promote the facility as a local destination.
• Represent the property at events and maintain a positive public image.

Qualifications

The ideal candidate brings extensive experience in both hospitality management and guest services, combined with strong interpersonal and organizational skills. Key qualifications include:

• Minimum of 5 years of experience in hotel, resort, or multi-service facility management.
• Proven track record in leading diverse teams and driving operational excellence.
• Strong understanding of financial management, including budgeting, forecasting, and P&L oversight.
• Exceptional customer service and problem-solving skills.
• Excellent communication and organizational abilities.
• Familiarity with property management systems, entertainment scheduling, and park maintenance is a plus.

Compensation & Benefits

We offer a competitive compensation package designed to attract top talent:

• Salary: $55,000–$62,000 annually
• Housing: On-site housing is included in the compensation package, offering convenience and an enhanced work-life balance.
• Additional benefits include flexible scheduling, professional development opportunities, and the chance to lead a vibrant, multi-functional facility.

If interested, please contact Sylvia at sylvia.corral@geckohospitality.com