General Manager — Family Events Center (Southern Illinois)

RELOCATION ASSISTANCE PROVIDED!

We’re seeking an experienced General Manager to lead a 40,000 sq ft Family Events Center. This role oversees all day-to-day operations, F&B, attractions, events, and guest services to deliver best-in-class experiences while driving revenue and profitability.

Compensation and benefits:

• $85,000 base salary + bonus opportunities
• Full company-paid benefits, relocation assistance, and a competitive total rewards package

Key responsibilities:

• Lead, coach, and schedule a high-performing team across operations, F&B, and events
• Ensure service standards, safety, cleanliness, and compliance (health, liquor, and labor)
• Optimize P&L: labor, COGS, inventory controls, and vendor management
• Own F&B quality and speed of service during peak periods and large-format events
• Implement SOPs, training, and performance metrics to raise operational excellence
• Forecast, plan, and execute promotions, group sales, and community partnerships
• Resolve guest issues promptly; monitor reviews and guest satisfaction scores

Qualifications:

• 5+ years managing F&B operations in high-volume event spaces, restaurants, or entertainment centers
• Proven leadership, staffing, and training success (low turnover, strong retention)
• Strong financial acumen and systems proficiency (POS, scheduling, inventory)
• Excellent communication, problem-solving, and guest service skills

Apply to lead growth, elevate service, and create memorable family experiences.