Operations Manager - A/V and Event Support

About Us

We partner with hotels to provide professional A/V and event support.

When a hotel secures group business requiring A/V, we step in to scope, contract, and execute the client’s needs.

Each property is assigned a dedicated Sales Manager and Operations Manager.

Started in 1995, we not only bring more than two decades of experience, but we also bring just as much in a client-service mindset. You are our first priority.

With our team of skilled professionals, there will always be someone there to lend their support and expertise when you need it. Whether it is our hotel property managers, area managers, or the Audio/Visual professional the day of the event, we listen first and then work to make your goals a reality.

You have an event to plan. Let us do the heavy lifting. Work with us and our partnering hotels.

Role Overview

As an Operations Manager, you will execute contracted A/V services and oversee event delivery.

Key Responsibilities

• Review event orders from the Sales Manager.
• Manage set-up, operation, and breakdown of A/V equipment.
• Act as the on-site client contact during events.

Ideal Candidate

• Background as a Conference Services Manager, Banquet Manager/Captain, or Event Planner.
• Proven track record in running events and coordinating with sales teams.
• Service-oriented, organized, and detail-focused.
• Interest in career growth into a Sales Manager role.

Compensation and Benefits

• Base salary: $45,000–$55,000.
• Monthly commissions, projected at approximately $25,000 annually.
• Salary reviews every 6 months.
• Full benefits package.