Vice President, Learning & Talent Development – Luxury Hospitality, Caribbean

A world-class luxury hospitality group in the Caribbean is seeking a visionary Vice President of Learning & Talent Development. This role goes beyond traditional training—it’s about shaping the future of guest experience by building leaders, developing talent pipelines, and creating a culture where excellence is the standard. The VP will design and deliver a learning strategy that empowers thousands of team members to deliver service at the highest level while positioning the brand as an employer of choice in global luxury hospitality.

What You’ll Do

• Define the Vision: Architect and execute a forward-thinking learning and talent strategy that strengthens leadership capability, drives innovation, and ensures exceptional guest experiences.
• Grow Leaders at Every Level: Build immersive leadership academies, coaching programs, and succession planning systems that prepare talent for future growth.
• Elevate Operations: Ensure front-line and back-of-house teams deliver seamless, intuitive service across every touchpoint, from check-in to fine dining.
• Ignite Culture: Create dynamic programs that blend culture, engagement, and well-being, ensuring every associate feels inspired to deliver luxury service with pride.
• Innovate the Learning Experience: Introduce cutting-edge learning technologies—think mobile learning, gamified experiences, multilingual modules—that bring training to life.
• Measure What Matters: Track ROI and performance metrics that prove how learning directly elevates retention, promotion rates, and guest satisfaction.
• Collaborate Globally: Partner with senior HR, operations, and brand executives to align talent initiatives with business strategy and long-term growth.
• Coach & Influence: Serve as a trusted advisor and mentor for executives and high-potential leaders, shaping the next generation of luxury hospitality leadership.

What Success Looks Like

• Increased internal promotion and retention of high-potential talent
• Elevated employee engagement and guest satisfaction scores
• Clear, measurable ROI on training and development investments
• A reputation as a top employer in luxury hospitality across the region

The Ideal Candidate

• 10+ years of senior leadership in Learning & Development, Organizational Development, or Talent within large-scale hospitality or service organizations
• Proven ability to design and scale innovative learning programs across diverse, multicultural teams
• Deep understanding of luxury service standards and how to embed them into every level of training
• Exceptional communicator and influencer, comfortable working at the executive table
• Global mindset with cultural sensitivity; multilingual abilities a plus
• Experience leveraging technology (LMS, mobile, digital learning) to deliver impactful programs
• Strong background in leadership development, change management, and organizational transformation

Compensation & Lifestyle

This senior executive role offers a competitive compensation package in the range of $140K–$150K, plus an executive housing allowance, medical benefits, retirement program, and generous vacation. Relocation support is provided for those joining the Caribbean lifestyle.