General Manager

Location: San Diego CA

Compensation: $75,000 to $80,000 annually

Employment Type: Full time

Position Overview

We are seeking an experienced General Manager to lead daily operations for a high volume café and bakery restaurant concept. This role is responsible for overseeing all operational functions, building and leading a strong hospitality team, and ensuring the business meets or exceeds financial, service, and quality goals.

The General Manager plays a critical role in setting the tone for service excellence, team culture, and operational consistency. This is a senior level leadership position for someone who takes pride in hands on management, team development, and delivering a great guest experience every day.

Our Values and Culture

This concept is built on a deep respect for quality, tradition, and community. Food is made fresh every day, hospitality is genuine and welcoming, and the workplace culture is rooted in teamwork and inclusion.

Core values include

• Commitment to quality and craftsmanship

• A family focused, people first culture

• Fresh food prepared and served daily

• Strong ties to local communities

• Pride in tradition while operating with modern standards

Key Responsibilities

Restaurant Operations

• Oversee all daily café and restaurant operations

• Ensure compliance with all company policies, procedures, and standards

• Maintain high standards for food quality, cleanliness, safety, and service

• Monitor daily performance and address operational issues in real time

• Ensure opening and closing procedures are executed consistently

Guest Experience

• Create and maintain a welcoming, service driven environment

• Lead by example on the floor during peak service periods

• Resolve guest concerns professionally and promptly

• Ensure consistent hospitality standards across all shifts

Team Leadership and Development

• Hire, train, coach, and develop a high performing team

• Build a positive, respectful, and accountable workplace culture

• Schedule and manage labor to meet business needs

• Conduct performance reviews and support employee growth

• Promote teamwork, communication, and engagement

Financial and Business Management

• Ensure the café meets or exceeds sales and profitability goals

• Monitor labor, food costs, and operating expenses

• Analyze performance metrics and implement improvement plans

• Support inventory management and ordering processes

• Maintain operational controls and compliance standards

Compliance and Safety

• Ensure compliance with health, safety, and labor regulations

• Maintain proper documentation and operational reporting

• Provide a safe environment for both guests and employees

Benefits and Perks

• Medical, dental, and vision insurance

• 401k retirement plan

• Vacation and sick leave

• Employee discounts on bakery and café items

• Career growth and development programs

• Training and leadership development opportunities

• Supportive and people focused work environment

Qualifications

• General Manager or senior restaurant leadership experience required

• Strong background in café, bakery, or fast casual dining preferred

• Proven ability to lead and develop hospitality teams

• Experience managing operations, compliance, and financial performance

• Strong communication, organization, and leadership skills

• Ability to work a flexible schedule including weekends

Ideal Candidate Profile

• Hands on, floor focused leader

• Passionate about food quality and guest experience

• Strong people manager who builds trust and accountability

• Organized, consistent, and calm under pressure

• Values culture, teamwork, and long term growth