Location: Charlotte, NC

Salary: 55k/year - 65k/year

Posted Date: 03.04.2026

Employment Type: Permanent

Job ID: 3553576

Job Description

Operations Manager – Hospitality / Event Services (On-Property)

Location: Multiple Markets

Compensation: Base Salary + Bonus Opportunity + Benefits

We are seeking a dependable, organized, and hands-on Operations Manager to lead event execution within a hotel-based event services environment. This role is responsible for ensuring meetings, conferences, weddings, and events are delivered smoothly and professionally.

This is a great opportunity for a hospitality leader who thrives in fast-paced environments, enjoys leading teams, and takes pride in flawless execution.

What You’ll Do

  • Manage setup, breakdown, and execution of event services
  • Coordinate daily operations for multiple meetings/events
  • Lead technicians and support staff
  • Partner with hotel banquet and operations teams
  • Ensure rooms are set according to client specifications
  • Troubleshoot issues quickly and professionally
  • Maintain labor efficiency and scheduling
  • Support billing accuracy and service quality

What We’re Looking For

  • Experience in banquet operations, conference services, hospitality operations, or event management
  • Strong organizational and leadership skills
  • Calm under pressure and solutions-oriented
  • Professional communication skills
  • Ability to manage multiple priorities simultaneously
  • Team-focused mindset with strong accountability

Preferred Backgrounds

  • Banquet Manager
  • Assistant Banquet Manager
  • Conference Services Manager
  • Event Operations Manager
  • Venue Operations Leader
  • Hotel A/V Supervisor

Compensation & Benefits

  • Competitive base salary
  • Bonus opportunities
  • Full benefits package
  • Advancement path into sales or senior leadership
  • Stable hotel-based work environment

Why This Role?

If you enjoy leading people, solving problems in real time, and making events run flawlessly, this role offers a rewarding career path in hospitality operations.


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