Who We Are

We are a growing, family-founded fast-casual restaurant brand rooted in tradition, quality, and genuine hospitality. What started as a small concept has evolved into a well-loved regional brand with ambitious plans for continued growth.

Everything we do is guided by a clear vision:

Our Vision

To deliver an exceptional fast-casual experience through outstanding food, convenience, and value — while setting a standard of excellence across every location.

Our goal is to consistently deliver on these pillars across every restaurant and every guest interaction. The Marketing team plays a critical role in bringing the brand to life across physical locations, digital platforms, and customer touchpoints.

The Role

The Marketing Coordinator supports the execution of the company’s marketing strategy across digital channels, social media, reputation management, and local store marketing initiatives. This is a hands-on, in-office role based at the corporate office. The ideal candidate is highly organized, digitally savvy, and passionate about hospitality. This role works closely with the Marketing leadership team and cross-functional partners to ensure marketing initiatives are executed effectively, consistently, and in alignment with brand standards.

Key Responsibilities

Digital & Social Media

• Assist in creating and scheduling content across platforms including Instagram, TikTok, and Facebook
• Support development of engaging, visually compelling, food-focused content
• Maintain social media calendars and coordinate posting schedules
• Monitor engagement and assist with reporting performance insights

Guest Reviews & Reputation Management

• Monitor and respond to guest reviews across platforms such as Google and Yelp
• Ensure timely, professional responses to customer feedback
• Escalate issues to appropriate internal teams when necessary
• Support initiatives to improve overall guest satisfaction and brand perception

Marketing Campaign Execution

• Assist with execution of campaigns, promotions, and new product launches
• Coordinate with external partners (photographers, designers, agencies) on creative assets
• Support distribution of marketing materials across stores and digital channels

Local Store Marketing Support

• Assist with community-based initiatives including partnerships, events, and fundraisers
• Coordinate in-store marketing materials such as signage, menus, and promotional displays
• Provide support to restaurant teams with marketing tools and resources

Marketing Operations & Reporting

• Maintain marketing calendars, asset libraries, and project tracking systems
• Assist with campaign reporting and performance tracking
• Support email marketing and loyalty program communications as needed

Operational Immersion

• Participate in occasional in-store training to understand menu offerings, service flow, and guest experience
• Apply operational insights to ensure marketing remains authentic and aligned with the brand

Qualifications

• 1–3 years of experience in marketing, social media, digital marketing, or hospitality marketing preferred
• Strong written communication and customer service skills
• Familiarity with Instagram, TikTok, and Facebook
• Comfortable working with Excel and basic reporting tools
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Hospitality or restaurant operations experience is a plus

Preferred Attributes

• Creative mindset with a strong eye for visual storytelling
• Comfortable collaborating with agencies, designers, and external vendors
• Proactive, team-oriented, and solution-focused
• Passion for food, hospitality, and delivering great guest experiences

Why Join Us?

• Join a growing brand with strong foundations and long-term potential
• Work with a collaborative and passionate leadership team
• Opportunity to grow within the restaurant and hospitality industry
• Competitive compensation and comprehensive benefits package
• Team meals provided during shifts
• Opportunity to contribute to a brand with meaningful impact and continued expansion

Physical Requirements

The physical demands described here are representative of those required to successfully perform the essential functions of this role.

This position requires regular communication and the ability to stand, walk, bend, kneel, crouch, and move throughout the day. The role may involve lifting or moving items up to 50 pounds. Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation

• $28 - $31/hr
• Health Benefits
• Free daily meal
• PTO
• Opportunity for personal and professional growth