General Manager — Upscale Casual Restaurant

Philadelphia, PA

$75-85k, benefits, unlimited future potential

About the Role

We are seeking an experienced, hands-on General Manager to lead daily operations for an upscale casual restaurant in Philadelphia, PA. This General Manager will be the face of the restaurant — visible on the floor, engaged with guests, and leading the team by example.

This is not a back-office job. Our ideal General Manager in Philadelphia, PA thrives in a fast-paced, high-volume dining room, loves the energy of service, and takes pride in building a team that delivers genuine, memorable hospitality every shift.

What You’ll Do

• Own full day-to-day operations for front- and back-of-house, ensuring smooth service flow, consistent food quality, and adherence to company standards
• Lead, hire, train, schedule, and coach a team of 30+ managers and hourly associates
• Be present and visible on the floor — greeting guests, supporting the team, and resolving concerns promptly and professionally
• Partner with the Executive Chef / Kitchen Manager on daily service, prep, and communication — including daily pre-shift / “pit stop” meetings
• Manage labor through forecasting, scheduling, and performance analysis to support peak demand while controlling costs
• Own weekly P&L and inventory reviews, ordering, vendor coordination, and waste reduction
• Enforce health, safety, and sanitation standards in alignment with ServSafe / RAMP principles
• Drive sales, guest satisfaction, and repeat business through exceptional service execution and local engagement
• Build a culture of accountability, coachability, and hospitality across all departments

What We’re Looking For

• You must have hospitality in your blood to be a good fit. We want a leader who genuinely loves taking care of people — guests and team alike — and who expresses that hospitality in every interaction.
• GM or AGM experience preferred — ideally 3+ years leading a high-volume, full-service restaurant, preferably upscale casual, fine dining, or polished casual
• Proven ability to manage a multi-million-dollar P&L, labor, and food/beverage costs
• Strong floor leadership: visibility, active listening, observational awareness, and leading by example
• Experience with hiring, onboarding, training, and developing a leadership bench
• Knowledge of POS systems (Toast preferred), scheduling, and inventory systems
• ServSafe and RAMP certification preferred (or ability to obtain)
• Ability to work nights, weekends, and holidays — including 6 days per week when needed
• Reliable transportation and ability to commute to Philadelphia, PA

What We Offer

• Competitive salary based on experience — target range commensurate with high-level GM experience
• Opportunity for long-term growth and stability with a great, established restaurant group
• A supportive, people-first culture that values hospitality, accountability, and development
• Full-time, immediate opening

How to Apply

If you are a hospitality-driven leader ready to run a premier upscale casual restaurant in Philadelphia, we want to hear from you.

Apply with an accurate resume to nate@geckohospitality.com