Assistant General Manager

Resort Operations | Opportunity to Grow into General Management

Location: San Marcos, Texas Area

Salary: $75,000–$90,000 annually, based on experience

Bonus: 8% annually

Target Timeline: Hire by December 2026, with a start date by the end of January 2027

Position Overview

Gecko Hospitality is seeking an experienced hospitality leader for an Assistant General Manager opportunity at a large destination resort in the San Marcos, Texas area.

This role is ideal for a current or former General Manager, or an accomplished Assistant General Manager with substantial operational leadership experience, who wants to work toward becoming the property’s next General Manager. The current GM is on track for potential advancement within the next few years, creating an opportunity for the right leader to develop toward that responsibility.

The property features a wide range of guest experiences, including a zipline, alpine coaster, multiple water amenities, and a wedding venue. The AGM will oversee food & beverage, retail, aquatics, and recreation operations while partnering with the General Manager to strengthen team performance, manage financial results, and deliver memorable guest experiences.

Key Responsibilities

Leadership & Team Development

• Lead, motivate, and support teams across food & beverage, retail, aquatics, and recreation.
• Recruit, train, schedule, and develop team members and department leaders.
• Set clear expectations, provide regular feedback, and hold teams accountable for service and operational standards.
• Ensure team members maintain required training and certifications.
• Partner with Human Resources and management on employee relations and employment decisions.

Resort Operations

• Oversee daily operations within assigned departments, maintaining service, cleanliness, and safety standards.
• Serve as Manager on Duty on a rotating basis.
• Take a hands-on approach and work alongside team members as operational needs require.
• Coordinate with other leaders on activities, events, and guest programming.
• Manage inventory, supplies, staffing, and departmental resources.
• Help prepare teams for seasonal demand and high-volume periods.

Guest Experience & Safety

• Build positive relationships with guests and resolve concerns promptly and professionally.
• Follow through on guest requests and home office communications.
• Ensure assigned operations comply with applicable state and local regulations, safety requirements, and certification standards.
• Promote a welcoming environment for guests, families, and children.

Financial Management & Planning

• Monitor labor, operating expenses, inventory, and departmental budgets.
• Review operational results and identify opportunities to improve efficiency and profitability.
• Partner with the General Manager on short- and long-term operational goals.
• Develop broader property leadership skills in preparation for potential advancement into General Management.
• 
  

Qualifications

• Demonstrated success leading hospitality operations; prior General Manager experience is strongly preferred.
• Experienced Assistant General Managers with significant responsibility across multiple departments will also be considered.
• Hotel, resort, campground, outdoor hospitality, or comparable destination property experience preferred.
• Experience managing teams, budgets, staffing, and guest service in a complex operation.
• Strong communication, coaching, organizational, and problem-solving skills.
• A hands-on leadership style and the ability to manage competing priorities.
• Comfort working in a family-focused environment with extensive outdoor recreation and water amenities.
• Valid driver’s license.
• Flexibility to work evenings, weekends, holidays, extended hours, and occasional on-call periods as needed.

Compensation & Benefits

• Annual base salary of $75,000–$90,000, based on experience.
• 8% annual bonus opportunity.
• Weekly pay.
• Benefits begin on the first day of the month following 30 days of employment.
• 4% 401(k) match.
• Opportunity to work toward a future General Manager role as the property’s leadership needs evolve.

Apply

To be considered, send your resume to Jay Bush at jay@geckohospitality.com.