Job Title: Vice President of Operations

Location: Garden City, NY

Job Overview:
We are seeking an experienced and strategic Vice President of Operations to oversee and drive the operational success of a multi-location food service brand. The ideal candidate will be a results-driven leader with a strong background in operational management, a deep understanding of the foodservice industry, and a passion for enhancing both customer and team experiences. As the VP of Operations, you will be responsible for overseeing day-to-day operations, implementing efficiency measures, optimizing processes, and ensuring the growth and sustainability of the brand.

Key Responsibilities:

• Lead and manage the operations of multiple locations, ensuring operational excellence across all sites.
• Develop and implement strategies to streamline operations, improve efficiency, and increase profitability.
• Collaborate with senior leadership to define and execute long-term operational goals, initiatives, and strategies.
• Establish and monitor key performance indicators (KPIs) to evaluate operational success, identify areas for improvement, and ensure high standards are maintained.
• Oversee supply chain management, ensuring inventory control, cost-effective purchasing, and vendor relationships are optimized.
• Work closely with the HR and recruitment teams to develop staffing strategies, improve team performance, and ensure adequate staffing levels across locations.
• Ensure compliance with all health, safety, and sanitation regulations, maintaining industry-leading operational standards.
• Drive consistent and high-quality customer experiences, resolving operational challenges that may impact service and satisfaction.
• Lead the development and implementation of training programs to ensure staff are equipped with the knowledge and skills necessary for success.
• Monitor financial performance, manage budgets, and implement cost-saving strategies without compromising quality.
• Foster a collaborative and high-performance work culture, promoting innovation, teamwork, and accountability.
• Lead the operational integration of new locations, ensuring smooth launches and alignment with company standards.

Qualifications:

• Proven experience as a VP of Operations or in a similar senior management role, preferably within the foodservice or restaurant industry.
• Strong leadership and organizational skills, with the ability to manage multiple locations and teams effectively.
• Expertise in operational efficiency, supply chain management, and process optimization.
• Excellent problem-solving abilities, with a track record of driving operational improvements and cost reductions.
• Strong financial acumen and experience with budgeting, P&L management, and profitability analysis.
• Excellent communication skills, both written and verbal, with the ability to interact with all levels of the organization.
• Demonstrated ability to develop and implement successful operational strategies.
• Ability to work under pressure in a fast-paced, high-volume environment.
• Bachelor's degree in business, hospitality, or a related field; advanced degree is a plus.

Benefits:

• Competitive salary with performance-based bonuses.
• Health, dental, and vision benefits.
• Paid time off and holidays.
• Opportunities for career advancement and professional development.

If you are an experienced operational leader with a passion for driving results and operational excellence, we encourage you to apply and join our growing organization.