Hospitality Division
My name is Raymond Jones, and I am a hospitality professional with over 32 years of experience. I was drawn to the Service Industry at an early age. Ever since, I have thrived in this arena in one capacity or another.
I gained and honed my skills in the art of delivering world-class service during my years with The Ritz-Carlton Hotel Company. I have held leadership roles at several 5 Star and/or 5 Diamond properties in Marina del Rey, San Francisco, Singapore & Boston and a 2-time Manager of the Quarter recipient. My specialty was Guest Services, leading large multifaceted teams with many moving parts. I developed, trained, and successfully managed the team synergy of these large departments for the sole purpose of creating memorable guest experiences. I had the good fortune of working at The Ritz-Carlton Millenia during a magical time – ranked #1 in the world and the only hotel to earn a perfect score for service by Condé Nast Traveler. At the time, it held the distinction as the world’s only “6” Star hotel, competing with hotels like The Peninsula Hong Kong & Mandarin Oriental Bangkok.
My career eventually pivoted to the parking industry – Hospitality Division. In this role, my goal was to influence & leverage my luxury hotel savvy to help shift the paradigm of the parking world. I have held Director, National Director, and VP positions for three different companies. My experiences in hospitality over the past three decades have given me a unique perspective on what it takes to thrive in this industry and has led me to Executive Recruiting, here at Gecko Hospitality.
I love meeting new people, especially hoteliers and servant leaders. Curious by nature, I take pride in mentoring and coaching to find out what makes people tick. I'm a dog lover, an avid photographer, self-proclaimed foodie, and world-traveler. However, I love nothing more than connecting top-tier hospitality professionals to their dreams. Let’s connect and makes those dreams a reality!
