Basic Guidelines That Can Enhance Your Restaurant Management Skills
A Restaurant Manager’s role can be difficult at times. Adhering to some basic guidelines will make the job easier to execute.
Flexibility and adaptability make the best Restaurant Managers. It is always good to have a broad perspective and be open to suggestions from employees. They are the nuts and bolts of a business and positioned to suggest ideas for any improvements. Be a good listener and avoid being rigid by saying that, “this is the way it has always been done”.
Set high standards that are achievable and expect a certain level of excellence from employees, but don't resort to tough tactics to get the best out of workers. Once employees recognize that their Restaurant Manager has high standards, they discover that they have it in themselves to maintain those same standards.
Also, ensure employees know their job goals. Proper planning of job objectives enhances job performance and benefits both manager and employee.
Time management is essential for the smooth running of a business. Restaurant Managers have a lot on their plate to deal with. Therefore, organizing their time into a well-constructed schedule prevents work being rushed just to get it out of the way. Prioritize and delegate important jobs.
A strong Restaurant Manager should be a good communicator, an effective leader and be available and accessible to workers. Keep in touch with employees by providing regular feedback, whether positive or negative. Also,make use of the phone, emails, texts etc. to remain in contact.
Restaurant Managers must deal with incidents swiftly and impartially. These include negative interpersonal employee relations, budget cuts, retrenchment and specific episodes that may require a disciplinary hearing. Ignoring or sweeping contentious events under the carpet achieves nothing. Employees respect managers who can handle difficult situations with civility, but they will just as much lose respect for those who are unable to deal with any matters that are confrontational.