General Manager - Fast Casual Counter Service

Location: Leominster, MA

Salary: $65,000 – $70,000 annually

Job Type: Full-Time (Open Availability: Days, Nights, Weekends)

About the Role

We are seeking an experienced and driven General Manager to lead a high-energy, team-oriented restaurant environment. This is an exciting opportunity for a hands-on leader who thrives in a fast-paced setting, values team development, and is passionate about delivering exceptional guest experiences.

Our concept is built on teamwork, cross-training, and operational excellence. From front-of-house service to kitchen execution, every team member contributes to the success of the restaurant. As General Manager, you will play a critical role in building a strong culture, developing talent, and driving performance.

What We Offer

• Competitive salary with performance-based bonus opportunities
• Paid training and career development
• Health, dental, and vision insurance
• 401(k) plan
• Employee discounts and complimentary meals
• Flexible scheduling
• Paid time off

Key Responsibilities

• Oversee all aspects of restaurant operations, ensuring efficiency and profitability
• Lead, coach, and develop a management team (3–5 leaders) and a staff of 25–30 team members
• Manage financial performance, including budgeting, cost control, and inventory
• Ensure exceptional customer service and build strong guest relationships
• Maintain high standards for food quality, cleanliness, and safety
• Foster a positive, energetic, and team-focused work environment
• Work a combination of opening and closing shifts

What We’re Looking For

• Proven leadership skills with the ability to motivate and inspire teams
• High energy and stamina to thrive in a fast-paced environment
• Strong communication and organizational abilities
• Passion for great food and creating memorable guest experiences
• Commitment to teamwork and a positive workplace culture

Qualifications

• Minimum age of 18
• High school diploma required; additional education is a plus
• 2–3 years of leadership experience in a restaurant or hospitality setting
• 2–3 years of food service experience
• ServSafe Certification preferred
• Strong professional references

Why Join Us?

You’ll be part of a dynamic and supportive team where collaboration, growth, and performance are recognized and rewarded. If you’re ready to take ownership of a thriving operation and lead a team to success, we’d love to hear from you.