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Customers Are Tipping Less: Here’s Why
Americans are tipping less than they did during the pandemic. This is according to a survey of 2,610 adults about their tipping habits in May
Augmented Reality: Making Your Facility Fit For the Jetsons
George and Jane Jetson had a lot of automated gadgets in their home and George’s workplace. These tools seemed to keep things running smoothly and
Leadership and Self-Awareness: The Often Painful Journey to Building Trust
If trust is the glue of all relationships, it must be pretty potent! What is trust? Oxford dictionary defines trust as a “firm belief in
Would You Like to Build a Pool of Talent? Here are 5 Ways to Make It Happen
Finding and keeping good employees is challenging in today’s competitive environment. Unfortunately, the hospitality industry is in a drought—talent-wise. There’s been a mass exit of
Staffing Issues in the Wake of the Pandemic: How has it Influenced Customers?
Holding onto employees has always been an issue for most hospitality businesses. However, restaurants have probably suffered the most from the loss of staff. A
Poor Customer Service: Lack of Staff is a Poor Excuse
A recent survey revealed that 55% of the workforce in the US have left their former jobs. Because of this, the term Great Resignation has
