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The most crucial skill for anyone in the hospitality industry is the ability to be hospitable. This is another way of saying they have excellent customer service skills. Anyone in the hospitality field will tell you dealing with customers take high-level skills that not everyone has or wants to learn. These skills are particularly important… Read more »

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Selected for second consecutive year Fort Myers, FL — Gecko Hospitality, North America’s premiere recruiting firm that connects top talent and companies within the hospitality and restaurant industries, was named to Forbes list of America’s 250 Best Professional Recruiting firms. This is the second year that Gecko was independently nominated and selected based on quality… Read more »

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Popular television shows like Top Chef and Master Chef have glorified the cool factor in restaurant work. The chef and their team conduct “art” and “put their heart on the plate” in what seems like an exciting and passionate work environment. Head chefs are like great military leaders, barking out orders to their scrambling restaurant… Read more »

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Anyone can look good on paper. That’s why hiring managers conduct the interview process to help discern any candidate red flags the resume might have hidden. This is especially important in the hospitality industry, where employees come in direct contact with your customers. Choosing the wrong person could negatively affect your ability to keep the… Read more »

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FORT MYERS, FLA. (PRWEB) MARCH 18, 2019 Gecko Hospitality, North America’s premiere recruiting firm that connects top talent and companies within the hospitality and restaurant industries, released its fourth annual Hospitality Management Salary Survey Report. “Every year, we uncover trends that surprise us,” said Robert Krzak, President, Gecko Hospitality. “This is the most comprehensive salary survey… Read more »

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When it’s time for a raise, it’s one of those discussions that can make even the most confident employee nervous. The potential for opening up a can of worms is high; if the employer says “no” to your request, it may mean they feel you’re not doing the job. Or, perhaps the company isn’t doing… Read more »

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We know how challenging the current recruiting environment is in every industry, not just hospitality. Challenging times require that we dig a little deeper and look for new processes to revitalize “business as usual.” In the case of recruiting, it’s highly possible the methods you’re using to source candidates aren’t working anymore. This means it’s… Read more »

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8-of-the-Highest-Paying-Jobs-in-the-Hospitality-Industry

Serving guests in the hospitality industry may not seem like a noble profession. But in fact, there is something that feels like a giveback in our efforts to serve customers by making their vacation or even just a meal a comfortable and relaxing experience. Beyond the good feeling that comes from serving people, though, there… Read more »

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5-Major-Trends-in-Hotel-Technology

Digital technology innovation has affected every industry including the hospitality field. Technology can make or break the customer experience, particularly in the hotel world, where the guest experience starts well before the front desk, with an online check-in to your facility. By the time the guest has reached registration, they will already have a first… Read more »

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How-to-Juggle-Managing-Customers-and-Staff-During-A-Busy-Restaurant-Shift

Multitasking is the art of handling several tasks at once. Some of us are usually better at it than others. In the hospitality industry, it’s almost imperative to handle lots of tasks at the same time. For restaurant workers and especially managers, handling customers and staff at the same time can be very difficult. It… Read more »