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Job Interview Tools: Employee Handbook One of the best ways to win a job interview is by showing your skills, not just telling what you can do. It also leaves something tangible other than your resume. The first rule of thumb is offer, but do not force. This is not the time to be pushy…. Read more »

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The job interview professional has been trained to identify the management candidate with personality disorders. Unfortunately, many behaviors may make a qualified management candidate appear like they have a personality disorder. A personality will never change. A behavior can change. If you understand a little about how human resources trains job interviews to prevent bad… Read more »

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Qualified management candidates are always looking for the right job, and it doesn’t matter what type of manager you are on the list below, there is a perfect job for you.  This article is designed to help management candidates who are applying for jobs. There are mistakes that you may make in a job interview… Read more »

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A-Recap-of-the-Top-5-Hospitality-Job-Search-Blogs

As we near the end of 2018, we like to look back at some of the most popular Gecko Hospitality blogs to figure out what trends were most important to our clients. Over the past year or so, we tackled some tough topics such as how to retain the top talent in a competitive employment… Read more »

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The hospitality industry doesn’t operate in the same manner that other industries do. Hospitality management skills differ from those in other industries. This industry operates 100% on repeat business. If customers are not happy then the restaurant or hotel does not thrive.  This has given birth to a new type of manager, the customer-centric manager…. Read more »

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How-To-Attract-A-More-Diverse-Candidate-Pool-to-Your-Restaurant

Diversity in the workplace still matters. This is especially true in the ultra-competitive world of restaurant food service. Having a crew of employees that encompasses a wide array of people means your customers will feel welcome, no matter their ethnicity. Offering a multilingual menu and making subtle shifts to accommodate culture can help attract a… Read more »

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The higher you move up in management the more varied the job interview process will be. When you are looking for an entry level job the focus will be on your communication skills, attitude, education, and priorities. Traditional Job Interview This type of interview looks at your basic skills. Can you get along with people?… Read more »

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3-Ways-to-Get-Extra-Tips-This-Holiday-Season

Tipping is an important way to supplement the income of hospitality industry workers. From the hotel concierge, housekeeping, and bellman, to the valet and restaurant server, tipping is an accepted and important part of the service industry. Each of these roles requires a certain amount of hustle, as well as strong customer service and attention… Read more »

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Past behavior is the most accurate predictor of future performance. This is the premise of the behavior job interview.  If you are a mid level manager or higher you’ve been subject to a behavior interview. It has been around since the 1970s, but surprisingly few managers are able to successfully maneuver this part of the… Read more »

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Should-You-Offer-Paid-Hospitality-Internships

Internships are an important way of giving back to students seeking to improve their resume skills before leaving college or high school. It’s also a great way to proactively fill a recruiting funnel for down the road. But interns are labor-intensive additions to your hospitality team, typically requiring closer oversight than a working adult with… Read more »