General Manager Job Description

Location: Glen Allen, VA

Salary Range: $68,000 - $76,000

We are hiring a dedicated and results-driven General Manager to lead our team at a popular American casual dining restaurant chain renowned for Southern-style hospitality, a varied menu, and a relaxed, neighborhood feel. If you’re a dynamic leader passionate about delivering exceptional guest experiences and driving business success, we want to hear from you.

Key Responsibilities

Operational Leadership: Oversee daily restaurant operations to ensure a seamless and efficient workflow.
Team Management: Hire, train, and lead a diverse team, cultivating a collaborative and positive work environment.
Guest Experience: Ensure exceptional guest satisfaction, promptly addressing complaints and resolving issues effectively.
Profitability: Develop and implement strategies to maximize revenue, achieve financial goals, and monitor key cost controls, such as labor and food expenses.
Quality Control: Uphold high standards for food quality, safety, hygiene, and overall compliance.
Marketing Initiatives: Execute marketing and sales strategies to drive customer engagement and business growth.
Resource Management: Maintain proper inventory and supplies, ensuring cost efficiency and availability.
Staff Development: Conduct regular performance evaluations, providing continuous training opportunities for growth and development.
Vendor Relationships: Build and maintain strong partnerships with suppliers and stakeholders.
Strategic Planning: Contribute to the restaurant’s long-term growth through active participation in business planning and decision-making.
Facility Maintenance: Oversee maintenance and repair operations to ensure an excellent dining environment.

Key Qualifications

Proven experience in general management, preferably within the hospitality or restaurant industry.
Strong expertise in operational management, staff hiring, and team leadership.
Ability to uphold compliance with health, safety, and sanitation standards.
Deep understanding of financial and business acumen, including P&L management, cost control, and revenue growth strategies.
Outstanding communication and interpersonal skills, with a guest-first attitude.
Experience in strategic marketing and customer engagement.
Adaptability to industry trends and an innovative mindset to continuously improve processes.

Why Join Us?

Our restaurant prides itself on delivering fresh, quality dishes in a warm and inviting setting. We believe in fostering a positive team culture that values collaboration, excellence, and personal growth. This is your chance to lead a friendly and driven team that creates experiences people love!