Service Manager Opportunity – Join Our Team in Concord, NC

Competitive Salary: Up to $60,000 (DOE)

Are you ready to take the next step in your career? We’re looking for an enthusiastic and experienced Service Manager to join our full-service restaurant team in Concord, NC. This is your chance to lead a dynamic Front of House team while earning a competitive salary of up to $60,000, based on experience.

Why Work With Us?

We’re a people-first company dedicated to creating exceptional experiences for our guests—and our team members. Here’s why you’ll love being part of our team:

• Flexible Schedules: Work-life balance tailored to your lifestyle.
• Employee Discounts: Enjoy savings at our restaurants and opportunities to grow your career.
• Comprehensive Benefits: Medical, dental, and vision insurance available after just 30 days.
• Time Off: Paid vacation, parental leave, and 100% paid maternity leave.
• Tuition Assistance: Receive reimbursement of up to $5,250 annually.
• Financial Rewards: Monthly profit-sharing, quarterly stock units, and an annual holiday bonus.
• And More: A supportive environment with plenty of perks to help you thrive!

About the Role

As a Service Manager, you’ll oversee daily Front of House operations, ensuring smooth service, satisfied guests, and a safe, enjoyable environment. You’ll have the chance to lead by example, inspire your team, and make a lasting impact.

Primary Responsibilities:

• Manage all Front of House operations to drive guest satisfaction and sales.
• Train, coach, and evaluate team members; build a motivated and high-performing staff.
• Oversee liquor orders, manage costs, and ensure compliance with liquor laws.
• Foster a fun, engaging atmosphere with contests, theme nights, and incentives.
• Conduct interviews, hire team members, and create weekly schedules.
• Ensure strict adherence to food safety and employment policies.
• Provide daily feedback to employees and support their professional growth.

What We’re Looking For

To succeed in this role, you’ll need:

• Proven leadership experience in the restaurant industry.
• Strong understanding of Front of House operations and guest relations.
• Excellent communication and interpersonal skills.
• A passion for delivering exceptional guest experiences.
• Knowledge of food safety and liquor regulations.

About Us

We are more than just a restaurant—we’re a place where experiences are made, both for our guests and our team. With a focus on outstanding service, quality food, and a fun, supportive environment, we’re here to help you succeed and grow.

Ready to Apply?

This is your opportunity to lead a talented team and advance your career while earning a competitive salary of up to $60,000. If you’re driven, passionate, and ready to make a difference, we want to hear from you!

Send your resume to: kimber@geckohospitality.com

Know someone who’d be a great fit? Feel free to share our job openings or recommend top managers and chefs!