Service Manager

 Matthews, NC

 Competitive Salary: Up to $60,000 (DOE)

Ready to take the next step in your career? We’re looking for an experienced and enthusiastic Service Manager to lead our Front of House team at a full-service restaurant in Matthews, NC. This is a fantastic opportunity to showcase your leadership skills, inspire a dynamic team, and deliver exceptional guest experiences. You'll earn a competitive salary of up to $60,000, commensurate with your experience.

Interested? Send your resume to kimber@geckohospitality.com

Why Join Us?

Our company is built on a commitment to our people—both guests and team members. Here’s what we offer:

• Work-Life Balance: Enjoy flexible schedules that adapt to your life.
• Exciting Perks: Benefit from restaurant discounts and clear pathways for career advancement.
• Comprehensive Benefits: Access medical, dental, and vision insurance after just 30 days.
• Generous Time Off: We provide vacation time, parental leave, and fully paid maternity leave.
• Invest in Your Future: Take advantage of our tuition reimbursement program, offering up to $5,250 annually.
• Financial Rewards: Earn monthly profit sharing, quarterly stock units, and holiday bonuses.
• Positive Culture: Thrive in a supportive and uplifting work environment designed for your success.

About the Role

As our Service Manager, you will steer all Front of House operations, ensuring seamless daily service and outstanding guest satisfaction. In this pivotal role, you’ll mentor your team, manage costs, and cultivate a welcoming atmosphere for both guests and staff.

Key Responsibilities:

• Lead all Front of House operations to create exceptional guest experiences and drive sales.
• Recruit, train, coach, and evaluate team members to build a high-performing, motivated staff.
• Manage liquor inventory, control costs, and ensure full compliance with all liquor laws.
• Foster a fun and engaging environment by planning contests, themed events, and staff incentives.
• Handle staff scheduling, conduct interviews, and oversee daily operational tasks.
• Uphold and enforce all food safety standards and company policies.
• Provide constructive feedback and daily support to foster your team’s professional growth.

What You Bring

We are looking for a candidate with:

• Proven leadership experience in the restaurant industry.
• A strong background in Front of House operations and guest relations.
• Excellent communication and interpersonal skills.
• A genuine passion for creating memorable dining experiences.
• A thorough knowledge of food safety guidelines and liquor regulations.

Who We Are

We are more than just a restaurant; we are a community built on genuine connections. With a focus on exceptional service, quality food, and a supportive culture, we are deeply invested in your growth and success.

Ready to Apply?

This is your chance to lead a talented team, make a significant impact, and advance your career—all while earning a competitive salary of up to $60,000. If you are a passionate and driven leader ready for a rewarding challenge, we want to hear from you.

Send your resume to kimber@geckohospitality.com

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