Service Manager Jobs in Charlotte, NC
FOH Restaurant Manager | Up to $60K + Bonus

Location: Charlotte, NC
Position: Service Manager (Front of House Leadership)
Compensation: Up to $60,000 (DOE) + Bonus + Benefits
Status: Immediate Opening

Service Manager Job in Charlotte, NC –
Front of House Leadership

We are hiring an experienced Service Manager in Charlotte, NC for a high-volume, full-service restaurant.

This Service Manager job in Charlotte, NC is ideal for a hands-on Front of House leader who thrives in a fast-paced environment, elevates guest experiences, and develops high-performing teams.

If you’re searching for Service Manager jobs in Charlotte, NC, FOH Manager roles, or looking to grow your career in restaurant leadership, this is a strong opportunity with a respected and growing restaurant group.

About the Service Manager Role

This Restaurant Service Manager position in Charlotte, NC offers the opportunity to lead Front of House operations in a high-energy, guest-focused environment.

You will take ownership of:

• Guest experience and service standards
• FOH team development and performance
• Beverage operations and cost controls
• Daily execution and operational consistency

This is a floor-driven leadership role with clear visibility and growth potential.

Service Manager Responsibilities

• Oversee all Front of House (FOH) operations in a high-volume restaurant
• Train, coach, and develop a high-performing service team
• Drive guest satisfaction, retention, and hospitality excellence
• Manage liquor inventory, beverage costs, and compliance
• Create engaging guest experiences, promotions, and events
• Lead hiring, onboarding, and scheduling for FOH staff
• Maintain food safety standards and operational consistency
• Provide ongoing performance feedback and leadership development

Service Manager Qualifications

• 2+ years of experience as a Service Manager, FOH Manager, or Restaurant Manager
• Background in high-volume, full-service restaurant environments
• Strong leadership and team development skills
• Proven ability to drive guest satisfaction and operational performance
• Knowledge of liquor laws, food safety, and cost controls
• Excellent communication and problem-solving abilities
• Passion for hospitality and creating memorable guest experiences

Compensation & Benefits

• Base Salary: Up to $60,000 (DOE)
• Bonus Potential: Monthly profit sharing + annual incentives
• Medical, Dental, Vision (eligible after 30 days)
• 401(k) and tuition reimbursement (up to $5,250 annually)
• Paid Time Off, parental leave, and fully paid maternity leave
• Flexible scheduling structure for work-life balance

Why This Service Manager Job in Charlotte, NC Stands Out

• High-volume restaurant with strong systems and culture
• Growth-focused company with clear advancement paths
• Leadership role with direct impact on guest experience
• Supportive, team-driven environment
• Long-term career growth within an expanding organization

Apply for Service Manager Jobs in Charlotte, NC

If you’re a driven Service Manager ready to lead from the front and grow your career in Charlotte’s restaurant scene, apply today.

Apply Now or send your resume confidentially to: kimber@geckohospitality.com

All inquiries are strictly confidential.

Referral Opportunity

Know a strong FOH leader? We welcome referrals for Service Manager jobs in Charlotte, NC.

Send recommendations to: kimber@geckohospitality.com