Service Manager
Charlotte, NC
Competitive Salary: Up to $60,000 (DOE)

Are you ready to take the next big step in your career? We're seeking a passionate and experienced Service Manager to lead our full-service restaurant's Front of House team in Charlotte, NC. This is your opportunity to showcase your leadership skills, inspire a talented team, and drive exceptional guest experiences—all while earning a competitive salary of up to $60,000, depending on your experience.

Interested? Send your resume to kimber@geckohospitality.com.

Why Choose Us?

At our core, we’re a people-focused company, dedicated to delivering outstanding experiences for both our guests and team members. Here’s why you’ll love working with us:

• Flexible Schedules: Enjoy a work-life balance that adapts to your needs.
• Employee Perks: Take advantage of discounts at our restaurants and opportunities to advance your career.
• Comprehensive Benefits: Access medical, dental, and vision insurance after just 30 days.
• Paid Time Off: Enjoy vacation time, parental leave, and fully paid maternity leave.
• Tuition Reimbursement: Receive up to $5,250 annually to support your education.
• Financial Rewards: Benefit from monthly profit sharing, quarterly stock units, and a holiday bonus.
• Supportive Environment: Work in a positive, uplifting atmosphere with plenty of perks designed to help you succeed!

About the Role

As a Service Manager, you’ll oversee all aspects of daily Front of House operations, ensuring a seamless experience for both guests and team members. From training and coaching staff to managing costs and creating an engaging environment, you’ll play a pivotal role in shaping the restaurant’s success.

Key Responsibilities:

• Lead and manage Front of House operations to deliver exceptional guest experiences and drive sales.
• Train, mentor, and evaluate team members to build a motivated, high-performing staff.
• Manage liquor orders, control costs, and ensure compliance with liquor laws.
• Create a vibrant atmosphere through contests, themed events, and incentives.
• Conduct interviews, hire team members, and develop weekly schedules.
• Enforce food safety standards and employment policies.
• Provide daily feedback to team members to support their growth and development.

What We’re Looking For

To thrive in this role, you’ll need:

• Proven leadership experience in the restaurant industry.
• In-depth knowledge of Front of House operations and guest relations.
• Strong communication and interpersonal skills.
• A passion for creating exceptional guest experiences.
• Familiarity with food safety guidelines and liquor regulations.

About Us

We’re more than just a restaurant—we’re a place where genuine connections are made, for both our guests and our team. With a focus on exceptional service, high-quality food, and a supportive culture, we’re committed to helping you succeed and grow in your career.

Ready to Apply?

This is your chance to lead a talented team, make a meaningful impact, and advance your career—all while earning a competitive salary of up to $60,000. If you’re driven, passionate, and ready to take on this rewarding role, we want to hear from you!

Send your resume to kimber@geckohospitality.com.

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