Service Manager Opportunity

Charlotte, NC – Salary Up to $60,000 (DOE)

Are you a seasoned leader with a passion for hospitality? We're hiring an experienced Service Manager to lead our Front of House team at a thriving full-service restaurant in Charlotte, NC. This pivotal role offers the chance to drive exceptional guest experiences, inspire a dedicated team, and make a tangible impact. We offer a highly competitive salary up to $60,000, commensurate with your expertise.

Ready to lead? Send your resume to kimber@geckohospitality.com

Why Choose Us?

We cultivate a vibrant community for both our guests and our team. We invest in our employees, offering a robust benefits package designed to support your personal and professional journey:

• Flexible Scheduling: Prioritize your work-life balance.
• Career Growth: Enjoy exclusive restaurant network discounts and clear paths for advancement.
• Health & Wellness: Comprehensive medical, dental, and vision insurance (effective after 30 days).
• Generous Time Off: Vacation accrual, parental leave, and fully paid maternity leave.
• Education Support: Annual tuition reimbursement up to $5,250.
• Financial Incentives: Monthly profit sharing, quarterly stock units, and an annual holiday bonus.
• Thriving Culture: A positive, supportive environment with ample resources for your success.

Your Impact as Service Manager

As our Service Manager, you will be at the heart of our Front of House operations, ensuring every guest enjoys a seamless and memorable dining experience. Your leadership will be crucial in mentoring staff, managing costs, and fostering an exceptional atmosphere, directly contributing to our restaurant's ongoing success.

Key Responsibilities:

• Direct daily Front of House operations for consistent, exceptional guest service.
• Train, coach, and evaluate staff to build a motivated, high-performing team.
• Manage liquor inventory, control beverage costs, and ensure full regulatory compliance.
• Cultivate an engaging environment with creative themed events and incentives.
• Oversee recruitment, conduct interviews, and develop efficient staff schedules.
• Uphold stringent food safety standards and company policies.
• Provide constructive feedback and mentorship for team development.

What We're Looking For

We're seeking a candidate who brings:

• Proven leadership experience within the restaurant industry.
• Deep expertise in Front of House operations and guest relations.
• Exceptional communication and interpersonal skills.
• A genuine passion for creating unforgettable guest experiences.
• Thorough knowledge of food safety standards and liquor regulations.

Our Culture

We are more than a restaurant; we are a community built on meaningful connections. We are committed to unparalleled service, culinary excellence, and a deeply supportive work culture that champions your success and growth.

Ready to Lead?

This is your opportunity to lead a talented team, make a lasting impact, and advance your career – all while earning a competitive salary up to $60,000.

Submit your resume directly to kimber@geckohospitality.com

Know someone ideal for this role? Please share this exciting opportunity – we welcome referrals!