Senior Vice President of Restaurant Operations – Fine Dining - Charlotte, NC
 

We are seeking a seasoned Senior Vice President of Restaurant Operations to oversee and elevate a portfolio of high-performing fine-dining concepts. This executive position is designed for a polished, detail-oriented hospitality leader with an extensive background in luxury service, deep operational expertise, and a steadfast commitment to delivering world-class guest experiences.

Qualifications The ideal candidate will possess a refined operational mindset and a proven foundation in elite hospitality, demonstrated by:

• Executive leadership experience overseeing multi-unit fine-dining establishments or prestigious restaurant groups.
• Mastery of luxury service standards, formal dining protocols, and sophisticated guest engagement strategies.
• A track record of successfully mentoring General Managers, Executive Chefs, and senior leadership teams.
• Advanced proficiency in financial stewardship, including sophisticated F&B cost controls and labor optimization.
• Articulate communication skills with the ability to coach, influence, and inspire at all levels.
• An unwavering passion for impeccable service and hospitality excellence.
• The flexibility to navigate a demanding schedule, including evenings, weekends, and holidays.

Key Responsibilities As Senior Vice President of Restaurant Operations, you will:

• Define, implement, and elevate culinary and service standards across the entire portfolio.
• Lead and develop Operating Partners, General Managers, and culinary leaders to reach their full potential.
• Ensure absolute consistency in service execution, sommelier-level wine knowledge, and tableside etiquette.
• Collaborate with culinary leadership to align seasonal programming, menu innovation, and kitchen efficiency.
• Oversee premium beverage programs to ensure wine and cocktail offerings exceed fine-dining expectations.
• Drive robust profitability through disciplined budget oversight, inventory management, and strategic cost control.
• Facilitate executive-level performance reviews and lead strategic succession planning.
• Cultivate a culture of professionalism, accountability, and total HR compliance.
• Ensure catering and private events are executed with fine-dining precision.
• Provide hands-on leadership during peak periods and new concept transitions.
• Champion a culture of growth and operational excellence across the organization.
• Strengthen vendor partnerships to ensure access to the highest-quality, sustainable ingredients.
• Address operational challenges with strategic vision and innovative problem-solving.
• Play a pivotal role in brand expansion and new restaurant openings within the Charlotte region.

Apply Now If you are a visionary operations leader with an executive presence and a passion for fine dining, we invite you to apply.

Please submit your resume to kimber@geckohospitality.com

Compensation: $200,000 - $250,000 (DOE)