General Manager

Location: Greensboro, NC

Salary: $60,000-$80,000

Posted Date: 04.07.2026

Employment Type: Permanent

Job ID: 2392

Job Description

As the driving force behind our success, you will oversee all aspects of operations, lead a team of dedicated professionals, and ensure exceptional guest experiences.

Responsibilities:
·       Lead and manage all aspects of restaurant operations, including staffing, scheduling, and budgeting, to achieve business goals and targets.
·       Recruit, train, and develop a high-performing team, fostering a positive work environment and promoting teamwork and collaboration.
·       Ensure compliance with company policies, procedures, and standards, as well as local health and safety regulations.
·       Implement strategies to drive sales growth, enhance profitability, and maximize operational efficiency.
·       Monitor, analyze, and manage key performance indicators (KPIs), such as sales trends, labor costs, and customer satisfaction, to make data-driven decisions.
·       Handle customer inquiries, concerns, and complaints in a professional and effective manner, striving to exceed guest expectations.
·       Manage inventory levels, control costs, and optimize supply chain management to minimize waste and maximize profitability.

Qualifications:

·       Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.
·       Minimum of 3-5 years of progressive experience in restaurant management, including leadership roles.
·       Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team.
·       Proven track record of achieving business results, driving sales growth, and managing profitability.
·       Excellent communication, negotiation, and problem-solving skills.
·       Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Competencies:
·       Leadership: Inspire and empower team members to achieve excellence and deliver outstanding service.
·       Strategic Thinking: Develop and execute business strategies for long-term success and growth.
·       Financial Management: Manage budgets, control costs, and drive profitability through a strong understanding of financial principles.
·       Customer Focus: Provide exceptional guest experiences and build lasting relationships.
·       Adaptability: Adjust to changing priorities and environments, driving continuous improvement.

Skills:
·       Leadership and team management
·       Business acumen
·       Sales and marketing
·       Financial analysis and budgeting
·       Problem-solving and decision-making

Physical Requirements:

·       Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
·       Standing and Walking: Prolonged periods of standing and walking throughout the shift.
·       Bending and Reaching: Frequent bending, reaching, and twisting.
·       Manual Dexterity: Good hand-eye coordination.
·       Communication Skills: Clear verbal communication to interact effectively with team members and guests.
·       Temperature Tolerance: Capability to work in diverse temperature conditions.

Benefits:
·       Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
·       Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
·       Career Growth: Training programs, clear career paths, and mentorship opportunities.
·       Recognition: Performance-based incentives, bonuses, and employee recognition programs.
·       Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
·       Flexibility: Customizable benefits and support for major life events.
IF THIS LOOKS LIKE A GOOD FIT FOR YOUR SKILL SET AND MANAGEMENT STYLE SEND YOUR RESUME TO KIM@GECKOHOSPITALITY.COM

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