Front Office Manager

Resort

Are you looking for a rewarding career as a Front Office Manager? If so, apply today for this position on Big Island, Hawaii. Our hotel is designed with comfort, function, and welcoming amenities in mind for our guests to work and rest better. Impeccable service is our priority, and we believe in hiring the brightest talent to make our restaurant a success! Join our team to be a part of a growing organization and begin your career as our Front Office Manager. Apply now for this position on Big Island, Hawaii.

Job Title: Front Office Manager

Salary: $65k to $70k; DOE

Job Description: The Front Office Manager is responsible to see that there is a sufficient number of trained staff on duty and that a manager covers every shift (with the exception of the Night Audit). This is to ensure that a consistent level of professional service is available to our guests. To see that all the duties and responsibilities of the Front Desk staff are carried out each day, i.e.; handle guest arrivals, departures, VIP amenities, guest complaints, care of the pool, closing facilities, guest laundry and dry cleaning, newspapers and any and all Front Office guest related services. The Front Office Manager must maintain continuous contact with hotel guests to ensure that any problems or complaints are handled quickly, courteously, efficiently and with discretion, keeping in mind the interests of the resort, the hotel, the travel agent and wholesale tour operator.

Benefits: 

• Competitive Starting Salary
• Medical, Dental, Vision, and Life Insurance
• PTO
• 401k
• Paid Vacation  

Qualifications: 

• Energetic and alert individual must possess good communication skills;
• Must maintain courteous and professional demeanor with guests and co-workers alike;
• Must have the ability to meet time deadlines.
• Able to forecast business demands, and prepare accordingly
• Able to interact professionally, courteously with guests and team members from all levels of the company
• Excellent communication, interpersonal skills, organizational skills and the ability to develop staff are required
• Understand and use various computer systems and office machines