Restaurant Private Event Sales Manager

Location: Providence, RI

Compensation: $50,000 – $85,000 per year

Position Summary

The Sales Manager is responsible for managing inquiries, tours, proposals, and contracts for private events across five Providence locations. This role focuses on driving sales revenue, nurturing client relationships, and ensuring each event delivers an exceptional guest experience. The ideal candidate is a proactive, service-oriented professional who thrives in a fast-paced hospitality environment and excels at building business through creativity and relationship management.

Primary Responsibilities

Sales & Revenue Generation

• Proactively source new business through cold calling, networking, referrals, and participation in industry events.
• Conduct client meetings and venue tours to identify event needs and present customized private dining solutions.
• Develop and negotiate contracts, pricing, and event details to ensure profitability while maintaining competitive standards.
• Consistently meet or exceed monthly and quarterly sales goals for private dining and catering services.
• Manage CRM systems to maintain client records, track communications, and forecast revenue accurately.

Event Planning & Coordination

• Collaborate with event managers and internal teams to design tailored event experiences, including menus, layouts, décor, and entertainment.
• Ensure clear and consistent communication with clients throughout all stages of the event process—from initial inquiry through post-event follow-up.

Customer Service & Relationship Management

• Build and maintain long-term client relationships by delivering seamless, high-quality event experiences.
• Identify upselling and cross-selling opportunities to enhance the guest experience and increase overall revenue.
• Conduct post-event follow-ups to gather feedback and encourage repeat business or referrals.

Collaboration & Teamwork

• Partner closely with kitchen, service, and operations teams to ensure events are executed efficiently, profitably, and to the highest standard.

Qualifications

Education & Experience

• Bachelor’s degree in Hospitality, Business, Marketing, or a related field (preferred).
• 2–4 years of experience in event, catering, or hospitality sales, preferably within private dining or event venues.

Core Skills

• Proven negotiation and closing abilities.
• Exceptional verbal and written communication skills, with prompt client responsiveness.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Proficiency in Microsoft Office Suite; experience with CRM/POS platforms such as Tripleseat, OpenTable, or Toast.
• Creative event planning and problem-solving capabilities.
• Ability to build and maintain positive relationships with clients, vendors, and internal teams.

Personal Attributes

• Highly client-focused and service-driven.
• Energetic, professional, and personable demeanor.
• Self-motivated with a results-oriented sales mindset.
• Positive attitude with a collaborative approach to teamwork.

Working Conditions

• Schedule: Flexible; includes evenings, weekends, and holidays as needed.
• Physical Demands: Must be able to move freely throughout multiple venues.
• Travel: Minimal travel for client meetings or promotional events may be required.

Compensation & Benefits

• Competitive base salary plus bonuses and commissions tied to performance.
• Comprehensive benefits package including health insurance, retirement plan, and paid time off.

About the Opportunity

This is an exciting opportunity to represent a collection of premier dining and event venues in Providence. The Sales Manager plays a key role in driving business growth, ensuring client satisfaction, and contributing to the continued success and reputation of the organization.

Seize this outstanding opportunity! Submit your up-to-date resume to michelleh@geckohospitality for immediate consideration.