Service Manager

Davenport, Iowa

Pay 65k to 75k

POSITION SUMMARY

Accountable for all FOH operations and is responsible for purchasing, receiving, and presentation of all food products in a timely manner and according to established recipes and procedures. Accountable for management of all FOH employees on a day to day basis.

ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

• Supervises and oversees the production and preparation of food in a manner consistent with established recipes and procedures.
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility.
• Directs productivity to monitor and maintain efficient and effective food item ticket times.
• Inspires staff to deliver service at the pace and effectiveness to meet or exceed operational standards for legendary food
• Continuously coaches staff to improve food production to legendary food standard quality
• Conducts formal line taste and temp checks as part of overall responsibility for inventory and safety in the FOH.
• Assists with the development of all (FOH and BOH) key hourly employees, assistant managers, and hourly employees.
• Ensures proper handling, maintenance, and storage of all items.
• Manages food and kitchen labor costs.
• Predicts and analyzes inventory data to maintain proper inventories.
• Tracks waste to ensure profitable and efficient use of all inventory.
• Directs work for BOH employees, including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant
• Trains staff on equipment maintenance and cleaning procedures.
• Certifies security measures are enforced throughout the shift.
• Creates a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals.
• Understands, manages, and practices safe food handling procedures. 
• With the assistance of the AKM (if applicable), responsible for ensuring that cleanliness of restaurant and safety of guests are maintained at all times.
• Develops all BOH employees, keys, and managers.
• Responsible for performance management of FOH staff, which includes, but is not limited to, conducting performance evaluations, coaching and discipline.
• Reviews applications and decides which FOH applicants to be interviewed; interviews those selections and provides recommendation on hiring and/or makes hiring decisions.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K
• Long Term Disability
• PTO

Qualifications:

• The Service Manager should always make themselves available to the restaurant
• Trust, honesty, integrity and a true passion for customer satisfaction is a requirement for the Service Manager
• The Service Manager must be proficient in achieving solid financial results
• A passion for mentoring and developing others is necessary for the Service Manager
• This position requires a minimum of 3 years’ experience as a Service Manager

Please send your resumes to jcameron@geckohospitality.com to start the application process