Assistant General Manager – High-Volume Upscale Casual Restaurant

Location: South Boston

Base Salary: $72,000 - $77,000/year

Are you a driven hospitality professional looking to take the next step in your leadership career?

A premier, upscale casual restaurant in the heart of South Boston is seeking a dynamic Assistant General Manager to help steer our daily operations. Known for our globally inspired, seasonal cuisine, vibrant weekend brunches, and an eclectic craft beverage program, we deliver a high-energy dining experience to every guest who walks through our doors.

As the Assistant General Manager, you will work hand-in-hand with the General Manager to oversee floor service, mentor staff, and guarantee a flawless guest experience. This is a hands-on, floor-focused leadership role designed for an individual who excels in high-volume environments, focuses on operational solutions, and leads by example.

Key Responsibilities:

• Direct Floor Operations: Supervise and actively support front-of-house staff during peak dinner and weekend brunch services.
• Drive Guest Satisfaction: Elevate the overall guest experience, anticipating needs and swiftly resolving any issues to ensure complete satisfaction.
• Develop the Team: Train, mentor, and coach team members on elevated service standards, dining etiquette, and operational protocols.
• Spearhead Training: Lead ongoing educational initiatives aligned with our core company goals to build a knowledgeable, high-performing team.
• Beverage Program Mastery: Maintain and share a comprehensive understanding of our extensive beer, wine, and craft cocktail offerings.

Qualifications:

• A minimum of 2 years in a management or lead service role within a high-volume restaurant setting.
• A strong, practical understanding of proper service techniques and hospitality standards.
• A confident leadership presence paired with a genuine passion for the hospitality industry.
• The proven ability to stay highly organized, composed, and solution-oriented under pressure.
• Three professional references required.

If you are ready to bring your expertise to a fast-paced, team-driven environment and help raise the bar in South Boston's dining scene, we want to hear from you. Apply today to advance your hospitality career.