Hospitality Management Clients
Is Technology Taking Over Jobs in the Hospitality Industry?
From robot waiters and AI concierge services to avocado-cutting devices, hospitality innovations are quickly redefining the boundaries of efficiency. Technology is streamlining operations by taking on manual tasks with precision and speed. It is true what they say: Automation can do what humans can do, but better—in some areas, at least. The excitement for tech-driven…
Read MoreSenior Living Independence: Why Hospitality Is the Cornerstone of Quality Care
What does it take to make a senior living community a home? Your future residents probably aren’t dreaming of harsh fluorescent lights or cold linoleum floors. Aging in place is now the preferred living arrangement for 95% of adults aged 55 and older, showing a growing desire for comfort, connection, and independence. These values don’t…
Read MoreWhat Happens When You Have the Perfect Candidate with a Criminal History?
Background screens are an important part of the hiring process. But what happens when a criminal background pops up? You may have the perfect candidate and you’re ready to hire but the background check puts a big crimp in your process. Many companies flat out will not hire if a criminal history shows up on…
Read MoreCustomer Service Is Over: Why True Hospitality Leaders Are in High Demand
What comes to mind when you think of good customer service? Perhaps it’s the local barista who greets you warmly at the counter or the live chat feature on your hotel app. Maybe it’s smooth check-ins, rapid social media responses, or swiftly resolved mistakes. Quality service is essential for customer satisfaction—but it’s also everywhere. In…
Read MoreThe Future of Casinos: Why Innovative Talent Is Key to Long-Term Growth
In the high-stakes casino industry, a successful house always needs an edge. Today’s most profitable operations go beyond claiming an odds advantage on the floor; they consistently create one-of-a-kind experiences that keep high rollers coming back. Savvy casino leaders know continuous innovation is crucial to retention and growth. While casinos are attracting record levels of…
Read MoreIs Artificial Intelligence Changing Your Hotel’s Hiring Process?
Recruitment automation isn’t new in the hotel business. For decades, HR departments and recruiters have used artificial intelligence (AI) to track applications and speed up the hiring process. But recruitment remains one of the toughest, most time-consuming tasks businesses face. Recent advances in AI mean more help for recruiters and better hires, but also bring…
Read MoreBusy Season for Hotels Is Coming. Here’s How to Prepare.
As tourism rebounds and the travel bugs bite, consumers are mapping out exciting adventures across the globe. Busy season for hotels is coming—and savvy hospitality leaders are gearing up for the lively months ahead. Despite inflation, all signs point to another surge of guests. Following record-setting travels in 2023, 72% of Americans plan to take…
Read MoreAs the Restaurant Labor Shortage Eases, Creativity Is Key to Sustainable Growth
Restaurant employees are out of hibernation. Nearly four years after the industry-rocking worker flight, bar and restaurant employment has finally recovered to pre-pandemic levels. Breathe a sigh of relief—but make it fast. Staffing issues aren’t entirely gone. Food services leaders now need to turn their attention to addressing rising wages, high inflation, and the remaining…
Read MoreComing Back Strong
We’re Here to Help. Gecko Hospitality has always been with our clients through thick and thin, it come back stronger. The hospitality industry has been resilient through recessions, political unrest and now a virus which has had tremendous impact on our clients. But, one thing we know is the hospitality industry will come back…
Read MoreHospitality Trends to Keep in Mind When Hiring This Year
Times are changing, especially in the hospitality field. The ups and downs of COVID lockdowns aside, the hospitality field was evolving even before the pandemic caused us to revert to delivery and periodically shut down our front-of-house operations. Today, this competitive business continues to change, particularly in the area of hiring, which is critically important…
Read More