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Learn to Lead: The Top 5 Podcasts Every Business Leader Should Listen To
It’s been said that leaders are born and managers are made, but that’s not the total truth. Anyone can learn to be a good, and even great leader. The first step is to have passion, a desire to lead. The next step is to learn from those who have succeeded in being great leaders. There…
Read MoreConnect and Direct: Part 2
Managers manage processes and the people who execute those processes. The organization sets goals and the manager is tasked to accomplish those goals through others. If it was only that simple. The truth is that most supervisors are unequipped to create a cohesive, productive team. The proof is in the numbers: 70% of the workforce…
Read MoreCoping and Rebounding: The Ultimate Guide to Handling Job Rejection
Job hunting can be a stressful event. All of the company research, prepping for interviews, and being put on the hot seat can take its toll. Adding to the stress is when after all of the hard work is put in, you receive a rejection notice. It’s nerve-racking and upsetting, and can throw one’s world…
Read MoreThe Gender Wage Gap: It’s Still a Thing!
Gender diversity and the status of women in the hospitality industry has been a concern for business leaders for years. And for good reason. Still today, there is a gap in pay between men and women. It’s a sad state of affair considering that women make up a large portion of the hospitality workforce. In…
Read MoreFranchise Owner Spotlight: Jeremy Nichols
After hitting some rocky roads during the pandemic, franchising is making a comeback. According to the International Franchise Association, 17,000 franchise locations will be added throughout 2022. That’s because more and more people are realizing franchises offer a unique mix of low risk and high reward. Franchising has been described as a business with training…
Read MoreNegotiating a Pay Raise: A Smarter Approach to Talking Your Way to More Money
We could all use more money in today’s high inflation environment. But getting that pay raise doesn’t always come out of the blue. Managers and supervisors aren’t jumping at the chance to give you a raise for all your hard work. It’s not that they are stingy or mean, (although they might be). It’s typically…
Read MoreManagement Software to Consider at Your Restaurant
Running a restaurant is challenging, and even slight fluctuations in your profit margins can make or break your business. A successful restaurant needs strong management. The right restaurant management software can improve all areas of your business. Ensuring it runs efficiently, reducing costs, decreasing customer wait times, and preventing billing and scheduling errors. Benefits to…
Read MoreConnect and Direct: Part 1
Every leader I talk to has a common challenge: finding people who care. Finding engaged talent is not a new struggle, but The Great Resignation has exacerbated it. The truth is- only about a quarter of the population is happily engaged at work. The latest Gallup workplace engagement survey found only twenty percent of workers…
Read MoreHow to Lead When Your Team is Exhausted
We’ve been through a lot lately. The past two years has left many in a slump of sorts. People who worked with spunk and energy before are now simply going through the motions. It’s not that they are lazy or bored with their work, but they are just flat-out exhausted. The pandemic, political confusion, wars,…
Read MoreCustomers Are Tipping Less: Here’s Why
Americans are tipping less than they did during the pandemic. This is according to a survey of 2,610 adults about their tipping habits in May 2022, by CreditCards.com. This shouldn’t come as a big surprise. Inflation is hovering around 8%, and gas prices averaging $5 per gallon, doesn’t help. And let’s not leave out the…
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